Ships a consumer interface, in Brazil

Art. 42, § 1 da Lei nº 13.146, de 6 de julho de 2015 (Lei Brasileira de Inclusão da Pessoa com Deficiência) · Read the law's page

• The Act names no technical standard for an accessible format of an intellectual work, and Article 42, paragraph 1, states the prohibition without naming the party that offers the work.
• If you offer an intellectual work, do not refuse to offer it in an accessible format to a person with a disability, on any ground, including the protection of intellectual property rights (LBI Art. 42, § 1).

Art. 55 da Lei nº 13.146, de 6 de julho de 2015 (Lei Brasileira de Inclusão da Pessoa com Deficiência) · Read the law's page

• The Act names no technical standard: Article 55 takes the accessibility norms as the reference for the principles of universal design.
• If you design or implement a project involving information and communication systems or technologies that are open to the public, of public use or of private collective use, follow the principles of universal design, with the accessibility norms as reference, and treat universal design as the general rule (LBI Art. 55, caput and § 1).
• Where you can show that universal design cannot be undertaken, adopt reasonable adaptation (LBI Art. 55, § 2).

Art. 6, parágrafo único, da Lei nº 8.078, de 11 de setembro de 1990 (Código de Defesa do Consumidor) · Read the law's page

• The Code names no technical standard: the sole paragraph of Article 6 requires the information to be accessible as regulation provides.
• Make the information you give about your products and services (quantity, characteristics, composition, quality, taxes, price and their risks) accessible to persons with disabilities (CDC Art. 6, III and sole paragraph).

Art. 62 da Lei nº 13.146, de 6 de julho de 2015 (Lei Brasileira de Inclusão da Pessoa com Deficiência) · Read the law's page

• The Act names no technical standard for an accessible format of these documents, and Article 62 states the right of the person with a disability without naming the party that issues them.
• If you issue bills, payment slips (boletos), receipts or statements, provide them in an accessible format to a person with a disability who asks (LBI Art. 62).

Art. 68, §§ 1 e 2 da Lei nº 13.146, de 6 de julho de 2015 (Lei Brasileira de Inclusão da Pessoa com Deficiência) · Read the law's page

• If you are a publisher taking part in a public call to purchase books, including for school and public library collections, offer your production also in accessible formats, or the call's clauses bar you from taking part (LBI Art. 68, §§ 1 and 2).
• The Act names no technical standard for an accessible format: paragraph 2 describes digital files that screen-reading software or other assistive technologies can recognize and access, allowing a synthesized voice, enlarged characters, different contrasts and Braille printing.

Art. 69, §§ 1 e 2 da Lei nº 13.146, de 6 de julho de 2015 (Lei Brasileira de Inclusão da Pessoa com Deficiência) · Read the law's page

• The Act names no technical standard for these resources, and the resources of Article 67 are closed captioning, a Libras interpreter window and audio description, among others.
• If you sell through an online sales channel, or advertise in the press, on the internet, on radio or television or in other open or subscription media, offer the accessibility resources of Article 67 (closed captioning, a Libras interpreter window, audio description) as far as the medium allows, at your own expense as the supplier of the product or service (LBI Art. 69, § 1).
• If you are a supplier, provide copies of package leaflets, prospectuses, texts and any other publicity material in an accessible format when asked (LBI Art. 69, § 2).

Arts. 63 e 64 da Lei nº 13.146, de 6 de julho de 2015 (Lei Brasileira de Inclusão da Pessoa com Deficiência, Estatuto da Pessoa com Deficiência) · Read the law's page

• The Act names no technical standard for a website: article 63 refers to the best practices and accessibility guidelines adopted internationally, and it states no sanction of its own for a site that does not meet it.
• If your company has its headquarters or a commercial representation in Brazil, make the internet sites you keep accessible for use by persons with disabilities, guaranteeing them access to the information available, according to the best practices and accessibility guidelines adopted internationally (LBI Art. 63, caput).
• Show the accessibility symbol prominently on the site (LBI Art. 63, § 1).
• If you run a community telecenter that receives federal public funds for its operation or installation, or a LAN house, have accessible equipment and facilities, and make at least 10% of your computers, and at least one machine, available with accessibility features for visually impaired persons (LBI Art. 63, §§ 2 and 3).
• To obtain financing under Article 54, item III (a project using public resources through a tax waiver or incentive, a contract, an agreement or a similar instrument), observe the website accessibility of Article 63 (LBI Art. 64).

Arts. 1, 7 e 8 do Decreto nº 9.405, de 11 de junho de 2018 · Read the law's page

• The Decree names no technical standard for a website: the adaptations it requires follow the technical norms provided in legislation and the norms of the Associação Brasileira de Normas Técnicas (ABNT) (Art. 1, § 3).
• If you are a microenterprise, a small business or an individual microentrepreneur, make the electronic sites you keep accessible (Art. 7); the Decree allowed twelve months from its publication on 12 June 2018 for small businesses and eighteen months for microenterprises and individual microentrepreneurs, and both periods have run.
• Inspection of compliance is advisory, and an infringement notice requires a double advisory visit first (Art. 8).

Arts. 1, 3, 10 e 23 do Decreto nº 13.135, de 9 de outubro de 2026 · Read the law's page

• The Decree names no technical standard: the competent regulatory agency or body is to set the accessibility of SAC channels (Art. 10, sole paragraph).
• If you supply products or services regulated by the federal executive and meet your regulator's criteria, or offer financial, payment or credit services to consumers through a platform or other digital means under Central Bank regulation or supervision, make your customer service channels, including the chat on your website or app and instant messaging, broadly accessible to persons with disabilities, with full access for the handling of their demands (Decreto nº 13.135/2026, Arts. 1, 3 and 10).