Law / Frameworks / NIST Privacy Framework / Govern-P

NIST Privacy Framework, Govern-PGV.MT-P7

Policies, processes, and procedures for receiving, tracking, and responding to complaints, concerns, and questions from individuals about organizational privacy practices are established and in place.NIST Privacy Framework, version 1.0, January 2020, GV.MT-P7

We read each law below as bearing on this control. That does not mean the control, done well, meets the law: what each law asks is on its own page. Law library as of .

30
laws
29
jurisdictions
1
with court rulings behind it
3
not yet in force
1
proposed, not law

Related controls in other frameworks the same duties, in at least two laws we track, reach both

A law in force is unmarked; the rest wear their state: not yet in force proposed

  • Antigua and Barbuda
  • California
  • Canada
  • Colombia
  • Eswatini
  • European Union
  • Florida
  • Georgia
  • Iowa
  • Kentucky
  • Lesotho
  • Louisiana
  • Marshall Islands
  • Maryland
  • Mexico
  • Montana
  • Nauru
  • New Hampshire
  • Nigeria
  • Oregon
  • Rhode Island
  • Samoa
  • Suriname
  • Syria
  • Tennessee
  • Texas
  • Trinidad and Tobago
  • Virginia

Data subject rights

19 laws, 19 jurisdictions
JurisdictionLawWhat it asks, as read here
Antigua and Barbuda Data Protection Act, 2013, notice and rights of data subjects

Where you deny an access request, state the specific statutory ground in the refusal notice, tell the data subject of the right to complain to the Information Commissioner, and treat a failure to respond within the time limits as a deemed refusal.

Correct personal data on a data subject's written application where it is incomplete, incorrect, misleading, excessive or irrelevant to the purpose it is held for, without obliterating the pre-amendment text of the document, or give written reasons for refusing and tell the data subject of the right to complain to the Information Commissioner within twenty-eight days.

Eswatini Data Protection Act, 2022, rights of data subjects

Give a data subject written reasons where you deny an access request, and let them challenge those reasons.

European Union Platform Work Directive, Transparency, Human Oversight and Human Review of Automated Systems (Articles 9 to 11) from , in 3 weeks

Give persons performing platform work access to a contact person you designate to discuss and clarify the facts, circumstances and reasons that led to such a decision, and ensure the contact person has the competence, training and authority necessary to exercise that function (Article 11(1)).

Florida Florida Digital Bill of Rights, consumer rights

Respond to a consumer rights request without undue delay and no later than 45 days after receipt, with one 15-day extension available when reasonably necessary, and decide an appeal of a denial within 60 days.

Georgia Law on Personal Data Protection, data subject rights

An app holding the personal data of a person in Georgia must give that person a way to withdraw consent and to appeal, and must act on a request to exercise their Chapter III rights on demand.

Iowa Iowa Consumer Data Protection Act, consumer rights

Respond to a consumer rights request without undue delay and within 90 days of receipt, with one 45-day extension available, and decide an appeal of a refusal within 60 days.

Kentucky Kentucky Consumer Data Protection Act, consumer rights

Respond to a consumer rights request without undue delay and within 45 days of receipt, with one 45-day extension available, and decide an appeal within 60 days of receipt.

Lesotho Data Protection Act, 2011, rights of data subjects

Give a data subject written reasons where you deny an access request, and let them challenge those reasons.

Louisiana Louisiana Data Privacy Act (Act No. 502), consumer rights from , in 7 weeks

Respond to a consumer rights request without undue delay and no later than 45 days after receipt, with one 45-day extension available, and respond to an appeal of a refusal within 60 days.

Maryland Maryland Online Data Privacy Act (MODPA), consumer rights and appeal

Respond to a consumer rights request no later than 45 days after receipt, with one 45-day extension available if you tell the consumer the reason within the initial period, and provide a conspicuous process to appeal a refusal.

Show the other 9 laws
Montana Montana Consumer Data Privacy Act, consumer rights

Respond to a consumer rights request without undue delay and within 45 days of receipt, with one 45-day extension available, and decide an appeal of a refusal within 60 days.

New Hampshire New Hampshire Data Privacy Act, consumer rights

Respond to a consumer rights request without undue delay and no later than 45 days after receipt, with one 45-day extension available, and decide an appeal of a refusal within 60 days.

Nigeria Nigeria Data Protection Act, 2023, rights of a data subject

Carry a clause on the right to lodge a complaint with the Commission in every regulation, policy, framework or legal instrument of yours that pertains to processing personal data, and answer a Standard Notice to Address Grievance a data subject serves on you.

Oregon Oregon Consumer Privacy Act, consumer rights

Respond to a consumer rights request without undue delay and within 45 days of receipt, decide an appeal within 45 days, and honor a consent revocation within 15 days.

Rhode Island Rhode Island Data Transparency and Privacy Protection Act, customer rights

Respond to a customer rights request without undue delay and not later than 45 days after receipt, with one 45-day extension available, and decide an appeal within 60 days of receipt.

Samoa National Digital Identification Act 2024, registered persons' data-subject rights

Implement measures that let a registered person effectively exercise these access, correction, and information rights, and provide a way to lodge a grievance over improper use of their data.

Tennessee Tennessee Information Protection Act, consumer rights

Respond to a consumer rights request within 45 days of receipt (extendable once by 45 days) and to an appeal of a denial within 60 days of receipt.

Texas Texas Data Privacy and Security Act, consumer rights and assessments

Respond to a consumer rights request without undue delay and no later than 45 days after receipt, with one 45-day extension available, and respond to an appeal of a refusal within 60 days.

Virginia Virginia Consumer Data Protection Act, consumer rights

Respond to a consumer rights request without undue delay and within 45 days of receipt, with one 45-day extension available, and decide an appeal of a refusal within 60 days.

Comprehensive regime

5 laws, 5 jurisdictions
JurisdictionLawWhat it asks, as read here
British Columbia Personal Information Protection Act, comprehensive regime

Develop and follow the policies and practices you need to meet the Act, develop a process for responding to complaints, and make information about both available on request.

Canada Personal Information Protection and Electronic Documents Act (PIPEDA)

Give individuals access to their own personal information on request and a way to challenge the organization's compliance with these obligations.

Colombia Ley 1581 de 2012, General Personal Data Protection

As a data processor, keep personal data secure in the same way, update or correct it as the controller instructs within five business days, and adopt an internal manual of policies and procedures for handling consultations and claims.

Nauru Communications and Broadcasting Act 2018, confidentiality of subscriber information and communications

Let a subscriber require you to correct or remove information relating to them, and handle any complaint about how you responded to that request.

Trinidad and Tobago Data Protection Act, 2011

Make available to individuals your policies and practices for managing personal information, and give an individual the ability to challenge your compliance with these Principles and a timely, appropriate response.

Enforcement supervision

4 laws, 4 jurisdictions
JurisdictionLawWhat it asks, as read here
Marshall Islands Personal Data Protection Act 2025, competent authority, remedies, and complaints

Compile and record, for each calendar year, the policies, decisions and actions taken to implement this Chapter and the complaints received about it, including how many were received, which principles they alleged were contravened, and how they were resolved.

Establish a process for natural persons residing in the Republic to submit complaints about alleged violations of the personal data protection principles, consistent with any guidance the competent authority adopts, and retain records of the complaints and any action taken.

Mexico Ley Federal de Protección de Datos Personales en Posesión de los Particulares, enforcement, sanctions and offences

Answer a rights-protection request the Secretaría serves on you within fifteen days, offering the evidence and arguments you rely on.

Suriname Draft Law on the Protection of Privacy and Personal Data, Commissioner, remedies and fines proposed

Let a data subject or their representative lodge a complaint with the Commissioner about your processing, and give reasonable assistance to a person who wants to put a complaint in writing.

Syria Law No. 12 of 2024 on Protection of Electronic Personal Data, Authority, complaints and penalties

Respond within seven working days to a decision the Authority issues on a data subject's complaint against you, after the Authority has decided the complaint within thirty days of it being filed.

Age-appropriate design code

1 law, 1 jurisdiction
JurisdictionLawWhat it asks, as read here
California AB 2246 (2026), Online Services, Products, or Features Likely to be Accessed by Children from , in 7 weeks

Provide prominent, accessible, and responsive tools to help children, or their parents or guardians, exercise their privacy rights and report concerns.

Full text of the NIST Privacy Framework, public domain (a US government work). Every control of the framework.