Is a securities firm, in Greece

Law 4994/2022, Arts. 3(2), (4) and (5), 4(23), 5(2) to (4), 6, 13, 14, 15, 24, 25(2) and (3), 26(4) to (6) and 28(1) and (3) · Read the law's page

• If you offer a service to consumers that the Act covers (an electronic communications service other than a machine-to-machine transmission service, a service giving access to audiovisual media services, a consumer banking service, an e-book service and its dedicated software, an e-commerce service, or the listed elements of air, bus, rail and waterborne passenger transport), make it meet the accessibility requirements of Sections III and IV of Annex I (Art. 5(2); implements Directive (EU) 2019/882, Art. 4(3)); Part B of the Act has applied since 28 June 2025 (Art. 46(2)).
• A microenterprise that provides services is exempt from the requirements of Art. 5(2) and from any obligation relating to compliance with them (Art. 5(4)); a microenterprise is an enterprise with fewer than ten (10) employees and either an annual turnover not above EUR 2,000,000 or a total annual balance sheet not above EUR 2,000,000 (Art. 4(23)).
• Design and provide the service in accordance with the accessibility requirements (Art. 13(1)).
• Draw up the information that Annex V requires and say how the service meets the applicable accessibility requirements, make it available to the public in written and oral form, including in a manner accessible to persons with disabilities, and keep it for as long as the service is in operation (Art. 13(2)(a)).
• Have procedures in place so that the provision of the service stays in conformity with the applicable accessibility requirements, and take due account of changes in the characteristics of the service, in the applicable requirements and in the harmonised standards or technical specifications on which conformity is declared (Art. 13(3)).
• If the service does not conform, take the corrective measures needed to bring it into conformity and inform the competent market surveillance authority at once, with details of the non-conformity and the measures taken (Art. 13(4)); on a reasoned request, give the authority all the information needed to show conformity and cooperate with it (Art. 13(5)).
• The requirements apply only to the extent that compliance does not require a significant change that fundamentally alters the basic nature of the service and does not impose a disproportionate burden on you; make and document an assessment against the criteria of Annex VI, keep the results for five years from the last provision of the service, give the authority a copy on request, and inform the authority responsible for checking the compliance of services when you invoke it (Art. 14(1) to (3) and (7)).
• Renew the disproportionate-burden assessment, for at least five years and for each category or type of service, when the service you offer changes or when the authorities that supervise the compliance of services request it (Art. 14(5)); you cannot invoke the disproportionate burden if you receive funding from sources other than your own resources that is provided to improve accessibility (Art. 14(6)).
• A service that conforms to harmonised standards or technical specifications whose references are published in the Official Journal of the European Union, or to parts of them, is presumed to meet the accessibility requirements to the extent those standards or specifications cover them (Art. 15).
• A service that meets the requirements on accessible information and information on accessibility in Regulations (EC) 261/2004, (EC) 1107/2006, (EC) 1371/2007, (EU) 1177/2010 and (EU) 181/2011 and the related acts issued under Presidential Decree 104/2010 is deemed to meet the corresponding requirements of the Act; meet in full the additional requirements the Act sets beyond them (Art. 6).
• A service whose characteristics, elements or functions comply with the accessibility requirements of Annex I, in accordance with Section VI of that Annex, is presumed to meet the accessibility obligations of other Union acts, other than this Act, for those characteristics, elements or functions, unless those acts provide otherwise (Art. 25(2) and (3)).
• Make the built environment that your clients use comply with the accessibility requirements of the urban planning legislation and of the legislation on accessibility in the land zone of ports (Art. 5(3)).
• Do not apply an unfavourable discriminatory pricing policy, or any selective financial burden, against consumers whose access improves or is maximised as a result of your compliance with the Act (Art. 24).
• Until 28 June 2030 you may keep providing services with products you lawfully used for similar services before that date; service contracts concluded before 28 June 2025 may continue without alteration until they expire, for at most five years from that date (Art. 28(1)); self-service terminals you lawfully used before 28 June 2025 may stay in use for similar services until the end of their economically useful life, for at most twenty years from the start of their use (Art. 28(3)).
• The Act does not cover pre-recorded time-based media or office file formats published up to 28 June 2025, online maps and mapping services that provide the necessary navigation information in an accessible digital way, third-party content that you neither fund, develop nor control, or archived website and app content that is not updated or published after 28 June 2025 (Art. 3(4)).

Law 4994/2022, Arts. 4(28), 23 and 24 · Read the law's page

• If you are a bank or financial institution, or another undertaking providing consumer banking services (credit agreements, investment services, payment services, services linked to payment accounts, electronic money), adapt your procedures and documents for those services so that they fully meet the accessibility requirements of Sections III and IV of Annex I and the functional performance criteria of Section VIII of that Annex, which Art. 23 names although Annex I sets those criteria in its Section VII (Art. 23; Art. 4(28)); Part B of the Act has applied since 28 June 2025 (Art. 46(2)).
• Do not apply an unfavourable discriminatory pricing policy, or any selective financial burden, against consumers whose access improves or is maximised as a result of compliance by undertakings and banking and financial institutions with the Act (Art. 24).
• A microenterprise that provides services is exempt from the requirements of Art. 5(2) and from any obligation relating to compliance with them (Art. 5(4)); a microenterprise is an enterprise with fewer than ten (10) employees and either an annual turnover not above EUR 2,000,000 or a total annual balance sheet not above EUR 2,000,000 (Art. 4(23)).

Law 5218/2025, Art. 68, inserting Art. 25A into Law 4994/2022 · Read the law's page

• Refrain from conduct that breaches the requirements of the Act, as economic operator handling products or as service provider; an association of persons under Art. 61 of the Civil Code that has a legitimate interest in representing persons with disabilities, or a public body entrusted with defending their collective interests or with ensuring compliance with the Act, can ask a court to stop that conduct and to secure the requirements by interim measures in a collective action (Art. 25A(1) of Law 4994/2022, inserted by Art. 68 of Law 5218/2025).