Catalog / Sends automated outreach / LXD-1607

Sends automated outreach, in Michigan

Each law's tag says when it binds: since in force proposed proposed

Telephone Companies as Common Carriers Act, Recorded Commercial Advertising and Caller Identification (section 25 as amended effective 1999)since 4 lines

MCL 484.125 · Read the law's page

  • Do not use a telephone line to contact a subscriber at a residential, business or toll-free number to deliver a recorded message presenting commercial advertising unless the subscriber has knowingly and voluntarily requested, consented to, permitted or authorized the contact, or has knowingly and voluntarily given you the subscriber's telephone number; do not transfer, assign or sell that authorization without the subscriber's written permission.
  • Do not deliver or attempt to deliver intrastate commercial advertising while blocking the display of caller identification information the subscriber would otherwise see.
  • Make authorized recorded commercial advertising end, or free the subscriber's line for incoming and outgoing calls, immediately when the subscriber hangs up.
  • This does not prohibit using automatic dialing equipment to advise a customer about merchandise, goods or services the customer previously ordered.
Home Solicitation Sales Act, Telephone Solicitation Rules (as amended effective 2003)since 6 lines

MCL 445.111, 445.111a, 445.111b, 445.111c, 445.111e · Read the law's page

  • Do not make a telephone solicitation that consists in whole or in part of a recorded message.
  • Do not make a telephone solicitation to a residential telephone subscriber whose name and number are on the federal do-not-call list, or to a consumer who has asked not to receive calls from or for your organization, and use the do-not-call list for no other purpose.
  • A call the subscriber expressly invited or permitted in advance, a call to an existing customer (one who bought from you and paid within the preceding 12 months or has not yet paid under a prior agreement) who has not asked not to be called, or a call that only requests a face-to-face meeting without urging a decision during the call is not a telephone solicitation.
  • At the start of a telephone solicitation to a residential subscriber, state your name and the full name of the organization or person on whose behalf the call is made, and provide on request a telephone number answered by a natural person who can describe the organization and the solicitation; do not intentionally block or interfere with the caller ID display of your number.
  • Before taking payment, disclose clearly and conspicuously the total price, any restrictions or conditions, the material terms of your refund, cancellation or exchange policy (or that you have none), prize terms and odds, material investment risks, and the quantity and characteristics of the goods or services; do not charge a consumer before receiving an express verifiable authorization (written, recorded oral, or confirmed by an independent third party).
  • Do not offer a prize promotion that requires a purchase or payment, and do not leave a voicemail or answering-machine message falsely claiming a current business matter or relationship and asking the consumer to call back.
Unsolicited Commercial E-mail Protection Actsince 5 lines

MCL 445.2501, 445.2503, 445.2504, 445.2505, 445.2507, 445.2508 · Read the law's page

  • Do not use a third party's internet domain name or e-mail address in identifying the point of origin or transmission path of a commercial e-mail without that third party's consent, misrepresent that information, or fail to include the information necessary to identify the point of origin.
  • Once a recipient notifies you that they do not want to receive further unsolicited commercial e-mail, do not send that recipient further unsolicited commercial e-mail, directly or through a third party, and keep policies and records, updated at least every 14 business days, so that the recipient receives none from the date of the notice.
  • Do not sell, give, distribute, or possess with intent to sell, give or distribute, software primarily designed, of only limited other commercially significant use, or marketed for falsifying commercial e-mail transmission or routing information.
  • A commercial e-mail you intentionally send unsolicited through an e-mail service provider you knew or should have known is located in Michigan, or to an address you knew or should have known is held by a Michigan resident, must carry "ADV:" as the first four characters of the subject line, your legal name, correct street address, valid domain name and valid return e-mail address, and a toll-free number, return e-mail address or other easy electronic method the recipient can use to opt out, with a notice of it in print as large as most of the message; this labeling, identification and opt-out duty is not framed as a rule against falsity or deception.
  • An e-mail sent with the recipient's express permission, to someone with whom you have a preexisting business or personal relationship, or received because the recipient opted into a system to receive promotional material is not unsolicited.
Identity Theft Protection Act, destruction of data no longer neededsince 1 line

MCL 445.72a (Sec. 12a of Act 452 of 2004, added by 2006 PA 566) · Read the law's page

  • Destroy, or arrange for the destruction of, any data containing personal information about an individual once that data is removed from the database and is not being retained elsewhere for a purpose state or federal law does not prohibit; retaining the data for an investigation, audit, or internal review does not violate this duty. Destroy the data by shredding, erasing, or otherwise modifying it so it cannot be read, deciphered, or reconstructed through generally available means.
  • This binds a person (a private business or other legal entity) or an agency (a Michigan state government department, board, commission, office, authority, or unit, including a public university, but not a court) that maintains a database including personal information about multiple Michigan residents.
  • You are considered compliant here if you are already subject to, and in compliance with, a federal law governing the disposal of records containing personal identifying information.
  • A knowing violation is a misdemeanor punishable by a fine of up to $250 for each violation; this section creates no private right of action, though it preserves whatever other civil remedy state or federal law might otherwise provide.
AI-Generated Political Advertisement and Robocall Disclosure (Public Act 263 of 2023)since 3 lines

MCL 169.247, 169.259 · Read the law's page

  • If a qualified political advertisement you create, originally publish, or originally distribute is generated in whole or substantially by artificial intelligence, include a clear and conspicuous disclosure that says so, sized and timed to the medium under MCL 169.259(1).
  • If a prerecorded campaign telephone message you send is generated in whole or substantially by artificial intelligence, include the disclaimer required by MCL 169.247.
  • You do not need the disclosure for a bona fide news broadcast that itself discloses the manipulation, for a paid broadcaster merely airing the ad, for a distribution platform that maintains and provides a stated compliance policy, for satire or parody, or for a business regulated by the Michigan Public Service Commission or the FCC.
Senate Bill 360 (2025-2026), Identity Theft Protection Act reasonable security procedures dutyproposed2 lines

2025 S.B. 360, proposed MCL 445.71a and 445.85c (secs. 11a and 20c), as passed by the Senate · Read the law's page

  • As passed by the Senate, a person (any private entity) or agency (a Michigan state government unit) that owns, possesses, collects, or accesses personal information must implement and maintain reasonable security procedures: designate a security coordinator, identify internal and external risks, include appropriate safeguards addressing those risks, assess the safeguards' effectiveness, contractually require every service provider to maintain safeguards conforming to the NIST Cybersecurity Framework 2.0 or another industry-standard framework, and evaluate and adjust the procedures for changed circumstances.
  • Reasonableness is judged by your size, the amount of personal information you own, possess, collect, or access, the type of activities for which you handle it, and the cost of the procedures relative to your resources. Conforming to the current NIST Cybersecurity Framework 2.0, or already being regulated by Michigan or the federal government and reasonably conforming to HIPAA, Gramm-Leach-Bliley Title V, the Federal Information Security Modernization Act of 2014, or HITECH, is deemed compliance.

Revisions

An entry gets a new revision when a law in it is added, removed, amended or reworded in the law library. The ID stays the same.

  1. Revision 2,
    • Senate Bill 360 (2025-2026), Identity Theft Protection Act reasonable security procedures duty: 1 line reworded
  2. Revision 1, : the entry was first published.

See also

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