Act XXV of 2023 on Complaints, Public-Interest Reports and the Rules on Reporting Abuses, Section 21, Recording of Oral Reports
In force since .
An interception and recording consent rule binding public and private bodies.
- Obligation class
- Consent, Disclosure, Governance
As of .
What it requires
- If your internal reporting system uses a recorded telephone line or other recorded voice messaging system that needs the reporter's consent, either record the oral report in a durable and retrievable form after giving the data protection information, or put it in writing and give the reporter a copy with a chance to check, correct and sign it (section 21, paragraph 2).
- If you use no recorded system, put every oral report in writing and give the reporter a copy with a chance to check, correct and sign it (section 21, paragraph 3).
- If the reporter reports in person, either record the oral report in a durable and retrievable form after giving the data protection information, or put it in writing and give the reporter a copy with a chance to check, correct and sign it (section 21, paragraph 4).
- When you put an oral report in writing, make complete and accurate minutes (section 21, paragraph 5).
What this law does
Section 21, paragraph 1 of Act XXV of 2023 lets a reporter make a report in writing or orally, and lets an oral report be made by telephone or another voice messaging system, or in person.
Section 21, paragraph 2 provides that where the internal reporting system uses a recorded telephone line or other recorded voice messaging system that needs the reporter's consent, the operator of the system either records the oral report in a durable and retrievable form after the data protection information has been given, or puts it in writing and gives the reporter a copy with a chance to check, correct and sign it.
Section 21, paragraph 3 requires the operator, where no recorded system under paragraph 2 is used, to put an oral report in writing and give the reporter a copy with a chance to check, correct and sign it. Section 21, paragraph 4 gives the operator the same choice, to record after the data protection information or to put the report in writing, where the reporter reports in person.
Section 21, paragraph 5 requires the operator to make complete and accurate minutes when it puts an oral report in writing. Section 54 provides that the Act takes effect on the 60th day after its promulgation.
When LexLint raises it
When your app profile says your app records calls or processes voice recordings.