Duty LXD-4572
Places automated calls, in Finland
Each law's tag says when it binds: since in force proposed proposed
Consumer Protection Act (Kuluttajansuojalaki), Chapter 2, Section 4, Identifiability of Marketingsince 2 lines
Kuluttajansuojalaki 38/1978, 2 luku 4 § · Read the law's page
- Make the commercial purpose of every marketing communication to consumers, and the party on whose behalf you market, clearly apparent in the marketing itself, including in a marketing e-mail, text or call (Chapter 2, section 4).
- The duty covers a trader's marketing of consumer goods and services to consumers, and does not reach marketing between businesses (Chapter 1, section 1).
Consumer Protection Act (Kuluttajansuojalaki), Chapter 6, Section 10, Identification at the Start of a Telephone Salesince 2 lines
Kuluttajansuojalaki 38/1978, 6 luku 10 § · Read the law's page
- In a telephone sale to a consumer, state your name, and where you act for someone else the name of that person, and the commercial purpose of the call, right at the start of the call (Chapter 6, section 10).
- The duty does not apply to a contract on a financial service or instrument (Chapter 6, section 2).
Information Society Code (Laki sähköisen viestinnän palveluista), Sections 200, 202 and 203, Consent, Opt-out and Identification for Direct Marketingsince 5 lines
Tietoyhteiskuntakaari (917/2014), 200, 202 ja 203 § · Read the law's page
- Aim direct marketing by automated calling systems, fax machines, e-mail, text messages, voice messages, sound messages or image messages only at natural persons who have consented to it in advance (section 200, paragraph 1).
- Market to a natural person by other means only if the person has not expressly prohibited it, and make it possible for a natural person to prohibit such marketing easily and free of charge (section 200, paragraph 2).
- You may use a customer's contact details for e-mail, text, voice, sound or image messages, obtained in the sale of a product or service, to market your own products and services of the same product group or otherwise corresponding, without prior consent, only if the customer can prohibit that use easily and without separate charge when the details are collected and with every message, and you clearly tell the customer of that possibility (section 200).
- Market to a community only if it has not expressly prohibited it, let it easily and without separate charge prohibit the use of its contact details with every marketing e-mail, text, voice, sound or image message, and tell it clearly of that possibility (section 202).
- Make every e-mail, text, voice, sound or image message intended for direct marketing under sections 200 and 202 clearly and unambiguously recognizable as marketing when it is received, and do not send one that conceals the identity of the sender on whose behalf it is sent, has no valid address for a request to stop the communication, or tries to steer recipients to websites that breach Chapter 2 of the Consumer Protection Act (section 203).
Information Society Code (Laki sähköisen viestinnän palveluista), Section 201, Ban on Telephone Marketing of Mobile Subscriptions to Consumerssince 1 line
Tietoyhteiskuntakaari (917/2014), 201 § · Read the law's page
- Do not market a mobile network telephone subscription to a consumer by telephone unless the consumer has expressly asked for it. A telecommunications company may market to its own mobile telephone customers (section 201).
Hallituksen esitys HE 190/2026 vp, Act amending the Tuotevastuulaki to transpose Directive (EU) 2024/2853proposed9 lines
Hallituksen esitys HE 190/2026 vp, laki tuotevastuulain muuttamisesta · Read the law's page
- If you develop, make or produce software, including software supplied through a cloud or as a service, you answer as its manufacturer; free and open-source software developed or supplied outside commercial activity is outside the Act (Secs. 1 a and 2 point 5).
- Keep supplying the software updates and upgrades needed to keep the product safe while it is under your control: a lack of safety caused by software, an update or upgrade, a related service, a missing necessary update or a substantial modification is not excused because it arose after you put the product on the market (Sec. 7).
- Meet the mandatory product-safety requirements that apply to your product, because a product that fails them is presumed to lack safety (Sec. 4 b).
- Be ready to produce the evidence a court orders disclosed and to present it, on a party's request, in an easily accessible and understandable form, because failing to comply with a disclosure order presumes the product defective (Secs. 4 b and 13 b).
- If you are established outside the European Union, your importer, your authorized representative or, if there is neither, your fulfilment service provider answers beside you (Sec. 5).
- If you distribute a product or run an online platform that lets consumers conclude distance contracts, you answer when no liable operator can be identified or established in the Union, unless you name one within a month of the request (Sec. 6).
- Be ready to show that the objective state of scientific and technical knowledge when you placed the product on the market, or while it was under your control, did not allow the lack of safety to be detected (Sec. 7).
- Count the destruction or corruption of data used exclusively for personal purposes as compensable economic loss, with no lower limit for property damage (Sec. 8).
- A claim must be brought within three years of the injured person learning, or having reason to learn, of the damage, the lack of safety and the liable person, and within ten years of the product being placed on the market or put into use, or 25 years for latent personal injury (Sec. 9).