Ships a consumer interface, in Israel

Equal Rights for Persons with Disabilities (Accessibility to Telecommunications Services and Facilities) Regulations, 5769-2009, regs. 1-11 (Hebrew regulations 1-11) · Read the law's page

• If you hold a general license to provide domestic fixed or mobile telephony services and offer terminal equipment to customers, offer at least two models for each of the five groups regulation 4(א) names, with the features it lists, mark the accessibility features on the packaging or in a leaflet, and let a person with a disability try each model free of charge at the point of sale (regulation 4).
• Offer, in Hebrew and Arabic, a text-to-speech text-message service for people with visual impairments and a relay service through an operator for people with hearing or speech disabilities, available at all hours every day of the year (regulation 5).
• Do not charge a person with a disability for the adjustments these Regulations require (regulation 7).
• Publish the accessibility adjustments you make, including on your website, with the accessible models, their features and prices, where they are sold, and the right to try a model (regulation 8).
• Report to the Minister of Communications and the Commissioner on 1 January each year on how you implement these Regulations (regulation 9).

Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service) Regulations, 5773-2013, regs. 25, 29 and 31-34 (Hebrew regulations 25, 29 and 31-34) · Read the law's page

• If a person with a disability asks, provide information about your public service, including forms, brochures, letters, notices and information given by telephone, through an accessible format suited to the disability that you choose after consulting the person, such as accessible print, simplified language, an audio file, a digital file that screen-reading software can read, or Braille, giving an audio file, a digital file or Braille within a reasonable time and no later than three weeks after the request (regulation 29(א) to (ד)); information in legal or professional language need not be given in simplified language (regulation 29(ה)).
• Read information aloud immediately on request, or for more than three pages at an agreed time no later than a week after the request (regulation 29(ד)(7)).
• Help a person with a disability who cannot write or type fill in forms at the place of service, including on a touch screen, on request (regulation 31).
• On request, give the service and information about it also by telephone, fax, text message, mail, email or other digital means you use, and let a person with a disability contact you by any of those means you use (regulation 32(א) and (ב)).
• Supply public information adapted with simplified language through your website as well, if you have one (regulation 32(ג)).
• If you give service or information through a computerized call-routing system, offer at the start a recording in simple language at a slow pace without background music in every language the information is given in, or a referral to a human operator (regulation 33).
• Publish the accessibility adjustments in your service, including on your website if you have one, keep the publication current, announce any interruption of an adjustment expected to last more than a week with the alternative you provide, and publish any exemption you hold (regulation 34).
• If you serve the public through automated machines such as vending, payment or information machines or banking machines, make them accessible for independent use under Israeli Standard 1918 Part 4, with plain-language, symbol and audio instructions, at least 60 seconds of response time for each action (45 seconds for banking), the international accessibility symbol, and at least a third of the machines, and no fewer than one, accessible on each level (regulation 25(א) and (ב)).
• You are exempt from regulation 25 where accessible machines cannot reasonably be bought or imported, and parking payment and drive-up machines need not offer tactile operation (regulation 25(א)(1) and (ג)).

Equal Rights for Persons with Disabilities (Accessibility Adjustments to Service) Regulations, 5773-2013, regs. 35-35F (Hebrew regulations 35-35ו) · Read the law's page

• If you are not a public authority and provide a public service through a website, a document or an app, provide accessibility adjustments in that internet service in accordance with Israeli Standard 5568, the guidelines for accessibility of web content in its parts and annexes as amended from time to time, at the level AA the regulation names, other than for apps and time-based media (regulations 35 and 35א(א)); where a regulation refers to an Israeli standard, following the version in force when you made the adjustment meets the duty (regulation 109(א)).
• A document prepared from 26 October 2017 onward and uploaded to your website or app, such as a PDF, must be accessible under the standard's provisions on documents, and while there is no standard on documents, make the adjustments the software in which it was created or edited reasonably allows (regulation 35א(ג)(1)).
• A data-entry form used to receive a service, and a document prepared after 26 October 2015 that explains such a form, must meet the requirements even if prepared before 26 October 2017 (regulation 35א(ג)(2)).
• A document holding a service recipient's personal information, given behind a login and prepared from 1 January 2022 onward, must be accessible under the standard's provisions on documents (regulation 35ו(ו)(2)).
• When you receive a notice demanding correction of a deviation from the standard, correct it within a reasonable time and no later than 60 days from receipt, and provide alternative adjustments as soon as possible to ensure access to the service (regulation 35א(ד)).
• If other parties supply or upload content to your internet service and you do not edit or produce it, you are not responsible for adjustments in that content, but you must supply an accessible infrastructure, including accessible fields such as an image description field (regulation 35ב).
• If you operate an app for a device other than a desktop or laptop computer, meet the requirements of an Israeli standard for such apps where one exists; where none exists, apply the success criteria of the web standard as far as possible and relevant, on at least two common operating systems, which the Commissioner may name in a directive (regulation 35ג(א) and (ב)).
• You are exempt for an app if you operate an identical service on a website adapted to such devices that meets the web standard, and the app then carries an accessible link to that website (regulation 35ג(ג)).
• If you have an average turnover above NIS 5 million and you edit or produce recorded video content, provide captions meeting success criterion 1.2.2 (Captions (Prerecorded)) of the standard, and an accessible text or recorded alternative for video information that is needed to receive the service and is not given another way; for a recording of a conference, discussion or lecture, an accessible alternative such as a transcript or minutes may be provided instead of the captions (regulation 35ד(ב) and (ג)(1)). A turnover check that comes out below NIS 5 million is valid for three years (regulation 35ד(א)).
• If you provide a television program that must carry accessibility adjustments under the Television Broadcasts (Subtitles and Sign Language) Law, 5765-2005, in your internet service, make sure those adjustments also exist there unless technology does not allow it (regulation 35ד(ג)(2)).
• Display a prominent accessibility statement on your website and on any app you operate, following the standard's guidelines on accessibility statements, with the adjustments made, the accessibility coordinator's details if you must appoint one, and details for reporting a missing adjustment or asking for one (regulation 35ה).
• You are exempt from these adjustments if you are an exempt dealer or your average annual turnover is NIS 100,000 or less (regulation 35ו(ז)).
• You are exempt for a website or app you began operating before the Regulations took effect if your average turnover is NIS 1,000,000 or less and your contact details for receiving the service are published on that internet service or, as far as possible, on another website that meets the accessibility requirements; the exemption lasts three years from the end of the last tax year included in the turnover check and can be renewed every three years (regulation 35ו(ט)).
• You are exempt from adjustments in the content of an internet service that only registered users can enter and that has at most 500 registered participants at once, unless a person with a disability asks for them, and the 60-day correction period does not apply to such a request (regulation 35ו(ה)).
• A licensed service accessibility expert may exempt you from a specific adjustment that your platform or technological interface does not technologically allow, for up to three years, renewable for a further period of up to three years, with any further exemption given by the Commissioner for special reasons; you then provide alternative accessibility, publish the exemption in your accessibility statement and give the exemption form to a person with a disability who asks (regulation 35ו(א), (ב) and (ג)).
• You are exempt from a specific adjustment in a service you run on a social network's infrastructure if that infrastructure does not allow it, and the regulation does not apply to advertisements where an accessible alternative to their information about the service exists (regulation 35ו(ד) and (י)).
• Check the auxiliary aids and services in your service, including the adjustments in your internet services, at least every five years using the form the Commissioner publishes, keep the results available to the public, and make the adjustments the check calls for within six months (regulation 28).
• A new internet service must be accessible from the day you start providing it (regulation 105(ב)).

Accessibility of public services under the Equal Rights for Persons with Disabilities Law, 5758-1998, ss. 19J-19N1, 19MB, 19MC, 19MH, 19NA-19NC and Chapters 8 and 9 (Hebrew sections 19י-19יד1, 19מב, 19מג, 19מח, 19נא-19נג and 26ג-26כט) · Read the law's page

• If you are responsible for providing a public service and are not a public authority, make it accessible to people with disabilities by making the accessibility adjustments the regulations under section 19יב require (section 19יא(א) and (ב)).
• If an exemption under section 19יג, the regulations or a decision of the Commissioner applies to a specific adjustment, carry out the alternative accessibility adjustments that are reasonable in the circumstances (sections 19יד and 19יד1).
• If you rely on the exempt-dealer exemption of the Exemption due to Undue Burden Regulations, 5779-2019, keep the completed form and affidavit they set, issue the exemption again every three years, keep the documents for seven years and give them to the Commissioner within 21 days of a demand, publish the exemption without your turnover figures and, unless you are an exempt dealer, report it to the Commission through its electronic system (regulations 3 to 5, 8 and 9 of those Regulations).
• If you are responsible for providing a public service and employ at least 25 employees, appoint from among your employees an accessibility coordinator who is as familiar as possible with accessibility for people with disabilities and, as far as possible, a person with a disability (section 19מב(א)).
• Carry out the actions an accessibility order from the Commissioner lists, in the time the order sets (section 19מג(א) and section 19מח(ג)); if you are an officer of a corporation, supervise and do everything possible to prevent a breach of the order (section 19מח(ה)).
• Give an inspector the information and documents, including computer output, the inspector demands to supervise compliance (section 26ד(2)).