Is a crypto-asset provider, in Cyprus

Ο περί της Προσβασιμότητας Προϊόντων και Υπηρεσιών Νόμος του 2024 (57(I)/2024), άρθρα 4(2), 5(3) έως (6), 14 έως 16 και 45 · Read the law's page

• If you provide to consumers an electronic communications service (other than machine-to-machine transmission), a service giving access to audiovisual media services, the websites, mobile services and applications, electronic tickets and travel information of air, bus, rail or waterborne passenger transport (and, for urban, suburban and regional transport, the interactive self-service terminals), a consumer banking service, an e-book or its dedicated software, or an e-commerce service, make the service meet the accessibility requirements in Annex I of the Law (Arts. 4(2), 5(1) and 5(3); Directive Arts. 2(2) and 4(3)).
• Meet Section III of Annex I, except for urban, suburban and regional transport services: make the products you use to provide the service accessible, give information on how the service works, its accessibility features and its interoperability with assistive devices through more than one sensory channel in an understandable and perceivable form, make your websites, related online applications, mobile device services and mobile applications consistently and adequately accessible so that users can perceive, use and understand them and rely on them, and have your support services (help desks, call centres, technical support, relay and training services), where you have them, give information on the service's accessibility and its compatibility with assistive technologies in accessible formats (Annex I, Section III(α) to (δ)).
• Meet Section IV of Annex I for the kind of service you provide. Electronic communications: offer real-time text in addition to voice, offer total conversation where video is provided, and keep emergency communications synchronised and routed to the most appropriate PSAP. Audiovisual media access services: provide electronic programme guides that are perceivable, usable, understandable and reliable and that show the availability of accessibility, and transmit subtitles for the deaf and hard of hearing, audio description, spoken subtitles and sign language interpretation with adequate quality and synchronisation (Annex I, Section IV(α) and (β)).
• Passenger transport (air, bus, rail, waterborne): give information on the accessibility of vehicles, surrounding infrastructure and the built environment and on assistance for persons with disabilities, and give information on smart ticketing, real-time travel information and supplementary service information; for urban, suburban and regional transport, make the self-service terminals you use accessible under Section I (Annex I, Section IV(γ) and (δ)).
• Consumer banking: offer identification methods, electronic signatures, security and payment services that users can perceive, use and understand and rely on, and give information that does not exceed level B2 of the Common European Framework of Reference for Languages (Annex I, Section IV(ε)).
• E-books: provide synchronised text and audio where an e-book has both, do not let digital files obstruct assistive technology, allow access to and navigation of content and file layout and alternative renderings, make e-books findable through accessibility metadata, and do not let digital rights management obstruct accessibility features (Annex I, Section IV(στ)).
• E-commerce: give the accessibility information on the products and services sold where the responsible operator provides it, make the identification, security and payment function accessible where it is part of the service, and offer identification methods, electronic signatures and payment services that users can perceive, use and understand and rely on (Annex I, Section IV(ζ)).
• Draw up the information required by Annex III, explain how the services meet the applicable accessibility requirements, make the information available to the public in written and oral form, including in a manner accessible to persons with disabilities, and keep it for as long as the service is in operation; include it in your general terms and conditions or an equivalent document, in addition to the consumer information that Directive 2011/83/EU requires, with a general description of the service in an accessible format, the descriptions needed to understand how it works, and a description of how it meets the requirements of Annex I (Art. 14(β); Annex III, point 1; Directive Art. 13(2)).
• Have procedures so that the provision of services stays in conformity with the applicable accessibility requirements, taking due account of changes in the characteristics of the service, in the applicable requirements and in the harmonised standards or technical specifications on which conformity is declared (Art. 14(γ)).
• If a service does not conform, take the corrective measures needed to bring it into conformity and inform the competent authority at once, with details of the non-conformity and the measures taken; on a reasoned request give the competent authority and the accessibility surveillance authorities the information needed to show conformity and cooperate with them on the measures taken (Art. 14(δ) and (ε)).
• Assess whether compliance would require a significant change that fundamentally alters the basic nature of the service or would impose a disproportionate burden by the criteria in Annex IV; document the assessment, keep the results for five years from the last time the service was provided, and give the authorities a copy on request (Art. 15(2) and (3)).
• Renew the disproportionate-burden assessment for each category or type of service when the service is altered, when the authorities ask, and at least every five years (Art. 15(5)).
• Inform the competent authority when you rely on the fundamental alteration or disproportionate burden defence for a particular service, unless you are a microenterprise (Art. 15(7)); if you receive funding from sources other than your own resources, public or private, provided for the purpose of improving accessibility, you cannot rely on the disproportionate burden defence (Art. 15(6)).
• You may continue to provide services using products you lawfully used for similar services before 28 June 2025 until 28 June 2030; service contracts agreed before 28 June 2025 may continue unchanged until they expire and for no more than five years from that date; self-service terminals lawfully used before 28 June 2025 may stay in use until the end of their economically useful life and for no more than 20 years from first use (Art. 45).