Is a payment provider, in Hungary

2022. évi XVII. törvény a termékekre és a szolgáltatásokra vonatkozó akadálymentességi követelményeknek való megfelelés általános szabályairól, 1-6. §, 8-9. §, 11-12. § és 1-3. melléklet; 605/2022. (XII. 28.) Korm. rendelet · Read the law's page

• If you provide to consumers in Hungary an electronic communications service, a service that gives access to audiovisual media services, an element of an air, bus, rail or waterborne passenger transport service, a consumer banking service, an e-book or dedicated software service, or an e-commerce service, make the service meet the accessibility requirements of Annex 1 to the Accessibility Act (Act XVII of 2022, ss. 1(2) and 3(1); Directive (EU) 2019/882, Art. 4(1)); the Act has applied since 28 June 2025 to services provided after that day (ss. 10 and 11).
• Make the products you use to provide the service accessible, make the websites, related online applications and mobile applications through which you provide the service perceivable, operable, understandable and robust, and give information about the service in a way that uses more than one sensory channel, is understandable and has an alternative for non-text content (Annex 1, points 3.1 to 3.3).
• If you provide support services such as customer services, helplines or technical support, give information on the accessibility of the service and its compatibility with assistive technologies through accessible means of communication (Annex 1, point 3.4).
• If you provide an electronic communications service, provide real-time text in addition to voice and, where video is used, total conversation (Annex 1, points 4.1.1 and 4.1.2; Directive (EU) 2019/882, Annex I, Section IV).
• If you provide a service that gives access to audiovisual media services, provide perceivable, operable and understandable electronic programme guides and pass on subtitles, audio description, spoken subtitles and sign language interpretation completely, in step with sound and video and with user control of display and use (Annex 1, point 4.2).
• If you provide an air, bus, rail or waterborne passenger transport service, give the information on accessibility of vehicles, infrastructure, the built environment and assistance, and on smart ticketing, real-time passenger information and further service information that point 4.3 of Annex 1 lists; for urban, suburban and regional transport, make the self-service terminals used to provide the service accessible under the product rules (Annex 1, points 4.3 and 4.4).
• If you provide a consumer banking service, make identification methods, electronic signatures, security and payment services perceivable, operable, understandable and robust, and give information that does not exceed level B2 of the Common European Framework of Reference for Languages (Annex 1, point 4.5).
• If you provide e-books, keep text and audio in step, keep the digital files from obstructing assistive technologies, make content accessible and navigable and its presentation flexible, give accessibility information through metadata, and make sure digital rights management measures do not block accessibility features (Annex 1, point 4.6).
• If you provide an e-commerce service, give information on the accessibility of the products and services you sell where the responsible economic operator provides it, and make identification, security and payment functions perceivable, operable, understandable and robust (Annex 1, point 4.7).
• Assess and document, in line with Annex 3, how your service meets the accessibility requirements, set that information out in your general terms and conditions or an equivalent document, publish it in written and oral form in a manner accessible to people with disabilities, and keep it for as long as you provide the service (Act XVII of 2022, s. 6(1) and Annex 3, point 1).
• Keep the service continuously in line with the accessibility requirements and monitor changes in the service, in the requirements and in the harmonised standards or technical specifications that apply to it; a service that meets harmonised standards, or the technical specifications of a Commission implementing act, is presumed to meet the requirements those standards or specifications cover (ss. 4(1) and (2) and 6(2)).
• If you judge, or have reason to suppose, that your service does not meet the requirements, take corrective measures without delay and inform the supervising authority, and the competent authorities of the other Member States where you provide the service, giving details of the non-compliance and the corrective measures (s. 6(3) and (4)).
• When the supervising authority asks, hand over the information and documentation needed to show that the service meets the requirements and cooperate with the authority (s. 6(5) and (6)).
• If the supervising authority warns you that your service does not meet the requirements, tell it without delay about the corrective measures you take (Government Decree 605/2022, s. 7).
• Ensure the continuous training of your employees so that accessible services are provided, including in information, advice and advertising, and ensure compliance also where a third party provides the service or part of it as your subcontractor (s. 3(2) and (4)).
• If you rely on the condition that compliance would require a significant modification that fundamentally alters the essential characteristics of the service or would impose a disproportionate burden, prepare a written assessment with detailed reasons using the criteria of Annex 2, inform the supervising authority, review the assessment when the service changes, when the authority asks and at least every five years, and keep it for five years from the last provision of the service; you cannot rely on the disproportionate burden condition if you receive funding from a source other than your own to improve accessibility (s. 5(1) to (7)).
• The duties of this row bind a service provider other than a micro-enterprise, an undertaking that employs fewer than 10 persons and whose annual net turnover or balance sheet total is at most the forint equivalent of EUR 2 million; a micro-enterprise that provides services is exempt from points 3 and 4 of Annex 1 and from the Act's duties on compliance with the accessibility requirements (ss. 2 point 28 and 3(3); Directive (EU) 2019/882, Art. 4(5)).
• A service contract concluded before 28 June 2025 that does not meet the requirements is unaffected until it expires, but no later than 28 June 2030, and self-service terminals lawfully used before 28 June 2025 may stay in use to the end of their economically useful life, but for no more than 20 years after they entered use (s. 12(2) and (3); Directive (EU) 2019/882, Art. 32).