Is a payment provider, in Denmark

Tilgængelighedsloven, tjenester (lov nr. 801 af 7. juni 2022), §§ 1, stk. 2, 2, 4, 6-9, 11-12, 34-37, 45-57 og 59 · Read the law's page

• If you provide a covered service to consumers in Denmark, make the service meet the accessibility requirements in parts 3 and 4 of Annex 1 to the Act (§§ 4 and 6(1)); urban, suburban and regional transport services need meet only part 4 (§ 6(2)).
• If you provide electronic communications services, provide real-time text in addition to voice, total conversation where you provide video in addition to voice, and emergency communications that are synchronised and sent to the most appropriate alarm centre (Annex 1, part 4, point a).
• Design and supply the service in line with the Act (§ 34); before supplying it, prepare the information required by Annex 4 and explain how the service meets the accessibility requirements, publish it in writing and orally, including in a way accessible to persons with disabilities, and keep it as long as the service is offered (§ 35).
• Keep procedures that ensure the supply of the service stays in conformity with the Act, taking account of changes to the characteristics of the service, to the applicable requirements and to the harmonised standards or technical specifications (§ 36).
• If the service does not conform, take the measures needed to bring it into conformity, immediately inform the relevant control authority in every Member State where the service is supplied of the non-conformity and the measures taken, and cooperate with the authority on request (§ 37).
• To rely on § 8(1), assess against the criteria in Annex 5 whether compliance would fundamentally alter the service or impose a disproportionate burden, document the assessment, keep it for at least 5 years after the service was last supplied and give the authority a copy on request (§ 9); renew the assessment for each category or type of service when the service is changed or the authority asks, and at least every 5 years (§ 11); send the information that you rely on § 8 to the relevant control authority (§ 12(1)); you cannot rely on the disproportionate burden if you do not use only your own funds to improve accessibility (§ 8(2)).
• Microenterprises that provide services are exempt from parts 3 and 4 of Annex 1 and from every obligation connected with them (§ 6(3)); a microenterprise is an enterprise that employs fewer than ten persons and has an annual turnover or a total annual balance sheet not exceeding EUR 2 million (§ 3, item 19).
• The Act does not apply to pre-recorded time-based media or document formats published before 28 June 2025, to online maps and mapping services where essential navigation information is given in an accessible digital manner, to third-party content you neither finance, develop nor control, or to archive content not updated or edited after 28 June 2025 (§ 2).
• A service that meets the accessible-information requirements of Regulations (EC) No 261/2004, (EC) No 1107/2006, (EU) No 1177/2010 and (EU) No 181/2011, Regulation (EC) No 1371/2007 and the acts adopted under Directives 2008/57/EC and (EU) 2016/797 is deemed to meet the corresponding requirements of the Act, and the Act’s additional requirements apply in full (§ 7).
• Give the control authority all information it considers necessary to establish whether the service conforms and, if you rely on § 8(1), what is needed to check the assessment (§ 46); give it access to your business premises and means of transport on proper identification and without a court order, and allow it to examine the service on site, photograph, film and take samples (§ 47).
• Allow the control authority to take any covered service, also under a hidden identity, and refund its purchase cost if it demands it; refund the cost of external technical examinations where it takes a decision against you following the examination (§ 48).
• Communicate in writing with the control authorities digitally, unless the relevant authority exempts you in special circumstances (§ 54(1) and (2)).
• Comply with an order to put a non-conforming service right within the time set and with a later order to stop offering the service (§ 49).
• You may keep supplying similar services with products lawfully used for services before 28 June 2025 until 28 June 2030 (§ 59(2)); service agreements concluded before 28 June 2025 may continue unchanged until they expire and at the latest until 28 June 2030 (§ 59(3)); payment terminals and self-service terminals lawfully used for services before 28 June 2025 may keep providing similar services until the end of their economic life and at most 20 years after they were put into use (§ 59(4)).