Provides telecom services, in Belgium

Loi du 17 février 2022 (article 105 de la loi du 13 juin 2005 relative aux communications électroniques), mesures de sécurité supplémentaires pour la fourniture de services mobiles 5G · Read the law's page

• If you are a mobile network operator offering a 5G network, obtain an authorization granted jointly by the ministers concerned before you use an element of your 5G network (Article 105, paragraph 1).
• If a royal decree extends the authorization duty to your category (a mobile virtual network operator, the public company ASTRID, or a private-network operator designated as critical-infrastructure or essential-service operator), obtain the same authorization before you use an element of your 5G network (Article 105, paragraph 2).
• If you hold the list of sensitive zones, pass it only to people who need to know it and have access to it for their functions or mission in deploying and operating the 5G network (Article 105, paragraph 7).

Koninklijk besluit van 12 mei 2024 ter bestrijding van internationale spraakoproepen met gespoofde Belgische telefoonnummers · Read the law's page

• If you are an operator that directly receives incoming international telephone calls through your international network interfaces, take measures to block all calls that do not comply with ITU-T Recommendation E.157, all calls that show a Belgian geographic or non-geographic E.164 telephone number as the identification of the calling party, and all calls that show a short telephone number as that identification.
• After verifying that the caller is not roaming abroad with a Belgian mobile E.164 telephone number, block all calls; suppress the identification of the calling party instead only where you can show that such verification is technically infeasible.
• Receive international telephone calls only on circuits dedicated to them and clearly separate from national calls.
• Allow nomadic calls and calls from cloud-based conference dial-out, customer support and telephone direct marketing services made with Belgian geographic numbers only if they reach you through a special interface under the full control of the originating operator and under an agreement with the caller's operator, which for conference, customer support and direct marketing services lists the numbers concerned; for customer support and direct marketing, use geographic numbers only if the calls and numbers are under the full control of, and assigned to, an undertaking established in Belgium.
• On the Institute's simple request, give it within 24 hours the name, address and contact details of the user who made a given call, and if you do not answer in time or your answer is incomplete or incorrect, block all incoming calls of that user within 24 hours.

Loi du 13 juin 2005 relative aux communications électroniques, article 121/4, §§ 3 à 7, inséré par la loi du 20 juillet 2023, et Koninklijk besluit van 13 september 2023 tot vaststelling van de voorschriften en nadere bepalingen inzake toegankelijkheid voor personen met een handicap tot elektronische communicatiediensten · Read the law's page

• If you provide electronic communications services, Article 121/4(3) to (7) of the Law of 13 June 2005 and the Royal Decree of 13 September 2023 apply to you from 28 June 2025 (Article 121/4(3) of the Law and Article 7 of the decree).
• Design your electronic communications services in accordance with the accessibility requirements and make them accessible to end users with disabilities (Article 121/4(3)).
• Give information on how the service works, its accessibility features and its interoperability with assistive devices through more than one sensory channel, make your websites, related online applications and mobile device services, including mobile applications, perceivable, operable, understandable and robust, and provide technical support that gives accessibility information through accessible communication methods (Article 3 of the Royal Decree of 13 September 2023).
• Offer real-time text in addition to voice communication, and total conversation where you provide video in addition to voice (Article 4 of the Royal Decree of 13 September 2023).
• Describe the service in accessible formats, justify how it meets each requirement of Articles 3 and 4, state that information in your general terms and conditions or an equivalent document, and keep it for as long as the service operates (Article 5 of the Royal Decree of 13 September 2023).
• The requirements do not apply to transmission services used to provide machine-to-machine services (Article 121/4(4)).
• Enterprises with fewer than ten employees and an annual turnover or annual balance sheet total of at most EUR 2,000,000 that offer electronic communications services are exempt from the requirements and from all obligations relating to compliance with them (Article 121/4(5)).
• The requirements apply only to the extent that compliance does not require a significant change resulting in a fundamental alteration of the nature of the service and does not impose a disproportionate burden under the criteria the King fixes; assess this, keep the evidence and results for five years after the service was last provided, give the Institute a copy of the assessment on request, and renew the assessment for each category or type of service when the service changes, at the Institute's request, and at least every five years (Article 121/4(6)).
• You cannot rely on the disproportionate burden exception if you receive public or private funding, other than your own resources, to improve accessibility (Article 121/4(7)).