Runs an essential service, in Iowa

Iowa Utilities Commission Rule 199-21.16, incident reports regarding sanitary sewage disposal service · Read the law's page

• This duty binds a sanitary sewage utility subject to the jurisdiction of the Iowa Utilities Commission, which you declare by stating that you operate an essential service: a public utility furnishing sanitary sewage disposal by piped collection system to the public for compensation, other than a county or an entity organized under chapter 28E composed entirely of counties. The Code chapter does not apply to municipally owned sanitary sewage or storm water drainage systems, sanitary districts or districts organized under chapter 468.
• Notify the Iowa Utilities Commission about any incident involving a cyberattack affecting the well-being of the utility, its customers, or the environment, as well as an unlawful or uncontained release of sewage into the environment, a flood event affecting the plant or collection system, or any event that causes serious adverse impact on the health of people or the environment or interrupts service to the customer.
• Notify the commission immediately, or as soon as practical, of any reportable incident, by emailing the commission duty officer or, when email is not available, by calling the duty officer, and give the utility's name, the name and telephone number of the person making the report and of a contact person who knows about the incident, the location and time of the incident, the number of deaths or personal injuries and their extent, the number of services interrupted, and a summary of what is known about the likely cause and the estimated extent of damage.
• Notify the commission when the incident has ended and normal sanitary sewage service has been restored.

Iowa Utilities Commission Rule 199-21.20, incident reports regarding storm water drainage service · Read the law's page

• This duty binds a storm water drainage utility subject to the jurisdiction of the Iowa Utilities Commission, which you declare by stating that you operate an essential service: a public utility furnishing storm water drainage disposal by piped collection system to the public for compensation, other than a county or an entity organized under chapter 28E composed entirely of counties. The Code chapter does not apply to municipally owned sanitary sewage or storm water drainage systems, sanitary districts or districts organized under chapter 468.
• Notify the Iowa Utilities Commission about any incident involving a cyberattack affecting the well-being of the utility, its customers, or the environment, as well as a non-storm water discharge from the drainage system, a flood event affecting the drainage system, or any event that causes a serious adverse impact on the health of people or the environment or interrupts service to the customer.
• Notify the commission immediately, or as soon as practical, of any reportable incident, by emailing the commission duty officer or, when email is not available, by calling the duty officer, and give the utility's name, the name and telephone number of the person making the report and of a contact person who knows about the incident, the location and time of the incident, the number of deaths or personal injuries and their extent, the number of services interrupted, and a summary of what is known about the likely cause and the estimated extent of damage.
• Notify the commission when the incident has ended and normal storm water drainage service has been restored.

Iowa Utilities Commission Rule 199-21.9, incident reports regarding water service · Read the law's page

• This duty binds a water utility subject to the jurisdiction of the Iowa Utilities Commission, which you declare by stating that you operate an essential service: a public utility furnishing water by piped distribution system to the public for compensation, other than a county or an entity organized under chapter 28E composed entirely of counties. The Code chapter does not apply to municipally owned waterworks, waterworks with fewer than two thousand customers, joint water utilities, rural water districts or cooperative water associations.
• Notify the Iowa Utilities Commission about any incident involving a cyberattack affecting the well-being of the utility, its customers, or the environment, as well as a waterborne illness, a boil water advisory, a contamination event, a low-pressure event of less than 20 psi that negatively affects water quality, or a flood event affecting the plant or distribution system.
• Notify the commission immediately, or as soon as practical, of any reportable incident, by emailing the commission duty officer or, when email is not available, by calling the duty officer, and give the utility's name, the name and telephone number of the person making the report and of a contact person who knows about the incident, the location and time of the incident, the number of deaths or personal injuries and their extent, the number of services interrupted, and a summary of what is known about the likely cause and the estimated extent of damage.
• Notify the commission when the incident has ended and normal water service has been restored.