Catalog / Tracks devices / LXD-2402

Tracks devices, in the United Kingdom

Consumer Rights Act 2015, section 46, remedy for damage that digital content causes to a consumer's device or other digital contentsince 3 lines

Consumer Rights Act 2015, c. 15, s. 46 · Read the law's page

  • This binds a trader that supplies digital content to a consumer under a contract; a trader acts for purposes relating to its trade, business, craft or profession, and a consumer is an individual acting wholly or mainly outside them (sections 2(2), 2(3) and 46(1)).
  • If your digital content damages the consumer's device or other digital content, and the damage would not have occurred had you exercised reasonable care and skill, repair the damage within a reasonable time and without significant inconvenience to the consumer, bearing the necessary costs, or compensate the consumer with an appropriate payment (section 46(1) to (3)).
  • Pay any compensation without undue delay and within 14 days of agreeing that the consumer is entitled to it, and charge the consumer no fee for the payment (section 46(5) and (6)).
PECR, Storage of and Access to Information on Terminal Equipmentsince 4 lines

PECR (S.I. 2003/2426), reg. 6 and Sch. A1, as substituted by the Data (Use and Access) Act 2025 · Read the law's page

  • Do not store information on, or gain access to information already stored on, a subscriber's or user's terminal equipment (a phone, computer or other device, including through a browser or an app) unless they have been given clear and comprehensive information about the purpose of the storage or access and have given consent.
  • You do not need consent where the storage or access is strictly technical for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or is strictly necessary for an information society service the subscriber or user requested, for example to protect the information they provided, keep their device secure, prevent or detect fraud or technical faults, authenticate them automatically, or remember what they selected or entered.
  • You also do not need consent to collect information for statistical purposes about how your service or the website providing it is used, with a view to improving either, if you do not share the collected information with anyone except to help make those improvements, give the subscriber or user clear and comprehensive information about the purpose, and give them a simple, free means of objecting that they do not use.
  • You also do not need consent to store or access information solely to adapt a website's appearance or functionality to the subscriber's or user's preferences, or otherwise enhance its appearance or functionality, on the same conditions of clear and comprehensive information and a simple, free means of objecting that they do not use.

Revisions

An entry gets a new revision when a law in it is added, removed, amended or reworded in the law library. The ID stays the same.

  1. Revision 1, : the entry was first published.

See also

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