Records text chat, in Canada

R.S.C. 1985, c. C-46, ss. 184, 193, 194 · Read the law's page

• Get the consent, express or implied, of the originator of a private communication or of the person the originator intended to receive it, before intercepting it by an electro-magnetic, acoustic, mechanical or other device; consent from either one of those two people is enough under federal law, so a business recording its own calls is not committing this offence.
• Before a recording or transcription vendor intercepts a call for you, give it your consent as a party to the call: the exemption covers any person who has a party's consent, not only the party.
• Do not knowingly use, disclose, or disclose the existence of, a private communication that was intercepted without the consent this rule requires.