Ships a consumer interface, in Malta

General Interest Objectives (Television Services) (Selection Criteria) Regulations (Subsidiary Legislation 350.32; Legal Notice 240 of 2011), reg. 3(5) · Read the law's page

• If the Broadcasting Authority has assigned your television service the status of a generalist general interest objective service, broadcast at least 30 minutes of weekly programming accessible to people with hearing disability (reg. 3(5)).

S.L. 627.03, regs. 1(3), 3(2), 3(4), 4(3), 4(5), 5, 13, 14 and Annexes I, V (L.N. 214 of 2022), Accessibility Measures (European Accessibility Act) Regulations · Read the law's page

• If you provide to consumers after 28 June 2025 an electronic communications service (other than a transmission service used for machine-to-machine services), a service providing access to audiovisual media services, the websites, mobile applications, electronic tickets and ticketing, transport information and self-service terminals of an air, bus, rail or waterborne passenger transport service, a consumer banking service, e-books and dedicated software, or an e-commerce service, make the service comply with Section III of Annex I (not for urban, suburban and regional transport services) and Section IV of Annex I, subject to regulation 14 (regs. 3(2), 4(1) and 4(3)); this implements Articles 4 and 13 of Directive (EU) 2019/882.
• Make websites, including the related online applications, and mobile device-based services, including mobile applications, accessible in a consistent and adequate way by making them perceivable, operable, understandable and robust (Annex I, Section III, paragraph (c)).
• Make the products you use to provide the service accessible under Section I of Annex I and, where applicable, Section II, and give information about how the service works, its link to those products and their accessibility characteristics and interoperability with assistive devices, through more than one sensory channel, in an understandable and perceivable way, in text formats that can generate alternative assistive formats, in fonts of adequate size and suitable shape with sufficient contrast and adjustable spacing, with non-textual content supplemented by an alternative presentation (Annex I, Section III, paragraphs (a) and (b)).
• Where you offer support services such as help desks, call centres, technical support, relay services or training, give information on the accessibility of the service and its compatibility with assistive technologies in accessible modes of communication (Annex I, Section III, paragraph (d)).
• For electronic communications services, provide real time text in addition to voice, total conversation where video is provided in addition to voice, and synchronised emergency communications by voice and text (including real time text) and, where video is provided, total conversation, transmitted to the most appropriate public safety answering point (Annex I, Section IV, paragraph (a)).
• For services providing access to audiovisual media services, provide electronic programme guides that are perceivable, operable, understandable and robust and give information about the availability of accessibility, and transmit subtitles for the deaf and hard of hearing, audio descriptions, spoken subtitles and sign language interpretation with adequate quality, synchronised with sound and video and under user control (Annex I, Section IV, paragraph (b)).
• For air, bus, rail and waterborne passenger transport services other than urban, suburban and regional transport services, give information on the accessibility of vehicles, the surrounding infrastructure and the built environment and on assistance for persons with disabilities, and information about smart ticketing, real-time travel information and additional service information; for urban, suburban and regional transport services, make the self-service terminals you use accessible under Section I of Annex I (Annex I, Section IV, paragraphs (c) and (d)).
• For consumer banking services, provide identification methods, electronic signatures, security and payment services that are perceivable, operable, understandable and robust, and keep information understandable without exceeding level B2 (upper intermediate) of the Council of Europe Common European Framework of Reference for Languages (Annex I, Section IV, paragraph (e)).
• For e-books, provide synchronised text and audio where an e-book contains audio, do not prevent assistive technology from operating properly, ensure access to the content, navigation and layout, allow alternative renditions interoperable with assistive technologies, make e-books discoverable through accessibility metadata, and ensure that digital rights management does not block accessibility features (Annex I, Section IV, paragraph (f)).
• For e-commerce services, give the information on the accessibility of the products and services being sold when you are the responsible economic operator and it is provided, and make the identification, security and payment functions, identification methods, electronic signatures and payment services perceivable, operable, understandable and robust (Annex I, Section IV, paragraph (g)).
• Where Sections I to VI of Annex I do not address a function of the service, make that function accessible by meeting the functional performance criteria of Section VII, which include at least one mode of operation that does not require vision, hearing, vocal input, perception of colour or fine motor control (Annex I, Section VII).
• Design and provide the service in accordance with the accessibility requirements of the Regulations (reg. 13(1)).
• Prepare the information required by Annex V on how the service meets the accessibility requirements, include it in the general terms and conditions or an equivalent document, make it available to the public in written and oral format, including in a manner accessible to persons with disabilities, and keep it for as long as the service is in operation (reg. 13(2); Annex V).
• Provide information demonstrating that the service delivery process and its monitoring ensure compliance of the service with point 1 of Annex V and with the applicable requirements of the Regulations (Annex V, point 3).
• Keep procedures in place so that the service stays in conformity, taking into account changes in the characteristics of the service, in the accessibility requirements and in the harmonised standards or technical specifications by which the service is declared to meet them (reg. 13(3)).
• If the service does not conform, take the corrective measures necessary and immediately inform the competent national authorities of the Member States where the service is provided, with details of the non-compliance and the corrective measures; on a reasoned request, give a competent national authority all the information needed to demonstrate conformity and cooperate on action to bring the service into compliance (regs. 13(4) and 13(5)).
• If you rely on the fundamental alteration or disproportionate burden ground in regulation 14(1), assess it against the criteria in Annex VI, document the assessment, keep the results for five years after the service was last provided and give the authority a copy on request; renew the assessment for each category or type of service when the service is altered, when the authorities responsible for checking compliance of services ask, and at least every five years (regs. 14(2), 14(3) and 14(5)).
• Do not rely on the disproportionate burden ground where you receive funding from other sources than your own resources for the purpose of improving accessibility, and send the market surveillance authority or the relevant competent authority information that you rely on regulation 14(1) for a specific service (regs. 14(6) and 14(7)); regulation 14(7) ends with the proviso that sub-regulation (1) shall not apply to microenterprises, while Article 14(8) of Directive (EU) 2019/882 exempts microenterprises only from sending that information.
• If you are a microenterprise providing services, regulation 4(5) exempts you from complying with the accessibility requirements referred to in regulation 4(3) and any obligations relating to the compliance with those requirements, and regulation 4(1) applies in accordance with regulation 4(5); regulation 2 defines a microenterprise as an enterprise which employs fewer than ten persons and which has an annual turnover not exceeding EUR 2 million or an annual balance sheet total not exceeding EUR 2 million (regs. 2, 4(1) and 4(5)).

S.L. 627.03, regs. 19-23, 26, 27, with Cap. 413, arts. 22, 32-32F (L.N. 214 of 2022), Accessibility Measures (European Accessibility Act) Regulations · Read the law's page

• If you are an economic operator, cooperate fully with the market surveillance authority's evaluation of a product, and where it requires corrective action bring the product into compliance within the reasonable period it sets, withdrawing the product if you fail to take adequate corrective action in that period (reg. 20(1)).
• Ensure that all appropriate corrective action is taken in respect of all the products concerned that you have made available on the market throughout the Union (reg. 20(3)).
• Where the market surveillance authority finds a formal non-compliance (CE marking missing or wrongly affixed, EU declaration of conformity not drawn up or not drawn up correctly, technical documentation not available or not complete, identification details absent, false or incomplete, or another administrative requirement of regulation 7 or 9 not met), put an end to it (reg. 22(1)).
• If you relied on regulation 14, give the market surveillance authority or the authority responsible for checking compliance of services the assessment and its results on request, so that it can check that the assessment was conducted, review the use of the Annex VI criteria and check compliance with the applicable accessibility requirements (regs. 14(3), 19(2) and 23(1)(a)).
• Permit the Commission for the Rights of Persons with Disability to enter premises, public or private, for investigations, inspections or surveys, and comply with a decision of its Investigations Unit or an order of its Enforcement Unit to cease an act or omission in breach (Equal Opportunities (Persons with Disability) Act, arts. 32(4) and 32(5)).

Broadcasting Act (Chapter 350), arts. 16JB, 22A, 41 and Fifth Schedule · Read the law's page

• If you are a media service provider (editorial responsibility for a television or on-demand audiovisual media service), ensure without undue delay, by a progressive and continuous process and proportionate measures, that your content is accessible to persons with disabilities (art. 16JB(1)); this implements Article 7 of Directive 2010/13/EU as amended by Directive (EU) 2018/1808.
• Submit to the Broadcasting Authority an action plan detailing the measures adopted, which the article says media services "should" do no later than six months after its entry into force, and update the plan at least once every two years; the Authority may request changes to the plan or its updates if it considers they do not effectively reflect the obligations (art. 16JB(1)).
• Present a properly documented report to the Authority each year on the progress made in implementing the measures (art. 16JB(2)).
• Ensure that emergency information, including public communications and announcements in natural disaster situations, that you make available through audiovisual media services is provided in a manner accessible to persons with disabilities (art. 16JB(4)).
• On an accessibility complaint, send the Authority a written reply with the documents you consider relevant within the time-limit the Chief Executive fixes, and, where the complaint is found prima facie justified, comply with your action plan within the reasonable time the Chief Executive sets (art. 22A(3) and (5)).
• If you fail to comply with your action plan within the time the Chief Executive sets, comply with any directive the Authority issues to you under article 15 to comply with it (art. 22A(6)).

Public Procurement Regulations (Subsidiary Legislation 601.03; Legal Notice 352 of 2016), regs. 53(4) and 53(5) · Read the law's page

• If you sell works, services or supplies that a contracting authority procures for use by natural persons, whether the general public or its own staff, expect its technical specifications to take into account accessibility criteria for persons with disabilities or design for all users, except in duly justified cases (reg. 53(4)); the paragraph names no technical standard.
• Where mandatory accessibility requirements are adopted by a legal act of the Union, the technical specifications you tender against are defined by reference to them for accessibility criteria (reg. 53(5)); for the products and services within regulation 3 of the Accessibility Measures (European Accessibility Act) Regulations, those requirements include Annex I to those Regulations (reg. 24(1) of those Regulations).

Public Procurement of Entities operating in the Water, Energy, Transport and Postal Services Sectors Regulations (Subsidiary Legislation 601.05; Legal Notice 351 of 2016), regs. 76(4) and 76(5) · Read the law's page

• If you sell works, services or supplies that a contracting entity procures for use by natural persons, whether the general public or its own staff, expect its technical specifications to take into account accessibility criteria for persons with disabilities or design for all users, except in duly justified cases (reg. 76(4)); the paragraph names no technical standard.
• Where mandatory accessibility requirements are adopted by a legal act of the Union, the technical specifications you tender against are defined by reference to them for accessibility criteria (reg. 76(5)); for the products and services within regulation 3 of the Accessibility Measures (European Accessibility Act) Regulations, those requirements include Annex I to those Regulations (reg. 24(1) of those Regulations).