Ships a consumer interface, in India

Rights of Persons with Disabilities Act, 2016 (Act 49 of 2016), ss. 40, 46 and 89 · Read the law's page

• If you are a private service provider, provide your services in accordance with the accessibility rules the Central Government has formulated under section 40, within two years from the date of notification of those rules (s. 46).
• The Central Government may, in consultation with the Chief Commissioner, extend the time for certain categories of services (s. 46 proviso).

Rights of Persons with Disabilities Rules, 2017, rule 15(1)(c)(i) and (ii) · Read the law's page

• If you operate a website, make it meet the website standard specified in the guidelines for Indian Government websites, as adopted by the Department of Administrative Reforms and Public Grievances (rule 15(1)(c)(i)).
• Place documents on your website in Electronic Publication (ePUB) or Optical Character Reader (OCR) based pdf format (rule 15(1)(c)(ii)).
• Rule 15(1) is in force. On November 8, 2024 the Supreme Court held that several of the guidelines it prescribes appear to be recommendatory guidelines under the garb of mandatory rules and that rule 15(1) is ultra vires the Act, clarified that progressive compliance with the standards listed in rule 15(1) must continue, and directed that once the Union Government prescribes mandatory rules, the consequences in sections 46 and 89, including fines, be implemented for non-compliance with rule 15 (Rajive Raturi v. Union of India, paras 75 to 77).

Rights of Persons with Disabilities Rules, 2017, rule 15(1)(c)(iii) · Read the law's page

• If you operate a website or an app, or offer an information and communication technology based public facility or service, make it comply with the Indian standards IS 17802 (Part 1), 2021 and IS 17802 (Part 2), 2022, as amended from time to time (rule 15(1)(c)(iii)).
• If you supply electronic goods or equipment meant for everyday use, information and communication technology based consumer products and accessories for general use, or other products and services which are based on information and communication technology, make them comply with IS 17802 (Part 1), 2021 and IS 17802 (Part 2), 2022, as amended from time to time (rule 15(1)(c)(iii)).
• Rule 15(1) is in force. On November 8, 2024 the Supreme Court held that several of the guidelines it prescribes appear to be recommendatory guidelines under the garb of mandatory rules and that rule 15(1) is ultra vires the Act, clarified that progressive compliance with the standards listed in rule 15(1) must continue, and directed that once the Union Government prescribes mandatory rules, the consequences in sections 46 and 89, including fines, be implemented for non-compliance with rule 15 (Rajive Raturi v. Union of India, paras 75 to 77).

Rights of Persons with Disabilities Rules, 2017, rule 15(1)(p) · Read the law's page

• If you are a bank, design your website and apps so that they are accessible by all people including visually impaired people (Banking Sector standards, para 2.1).
• If you are a bank, have information and communication technology related changes, including to ATMs, websites and mobile applications, comply with IS 17802, the Bureau of Indian Standards standard for accessibility of information and communication technology products and services, and follow the Web Content Accessibility Guidelines 2.1; the standards word both as 'should' (para 2.1).
• If you are a bank, ensure before launch that new advanced technology ATMs and self-service kiosks have built-in accessibility features, and integrate audio support for all information in ATMs; the standards word this as 'should' (para 1.2.2(i)).
• If you are a bank, follow specific provisions under IS 17802 when authoring digital documents for customers and employees with disabilities, and provide e-circulars, other electronic documents and bank e-statements in accessible formats (paras 2.3(i) and (ii)).
• If you are a bank, develop accessible communication strategies through hearing enhancement systems, closed captioning, sign language interpretation and relay services, and provide user manuals, information booklets, product demonstrations and letters in accessible format using QR codes (paras 2.2(i) and 2.3(ii)(c)).
• Rule 15(1) is in force. On November 8, 2024 the Supreme Court held that several of the guidelines it prescribes appear to be recommendatory guidelines under the garb of mandatory rules and that rule 15(1) is ultra vires the Act, clarified that progressive compliance with the standards listed in rule 15(1) must continue, and directed that once the Union Government prescribes mandatory rules, the consequences in sections 46 and 89, including fines, be implemented for non-compliance with rule 15 (Rajive Raturi v. Union of India, paras 75 to 77).

SEBI circular SEBI/HO/MIRSD/SECFATF/P/CIR/2025/74 · Read the law's page

• If you are an intermediary registered with SEBI, extend your services enabling digital accessibility to clients, including persons with disabilities, and be guided by SEBI's FAQ on account opening by persons with disabilities (para 3).

SEBI circular SEBI/HO/ITD-1/ITD_VIAP/P/CIR/2025/131, compliance guidelines for circular SEBI/HO/ITD-1/ITD_VIAP/P/CIR/2025/111; circular HO/13/19/13(2)2025-ITD-1_VIAP/I/187/2025; circular HO/53/12/13(2)2026-ITD5-M2IPC/I/24856/2026 · Read the law's page

• If you are a SEBI regulated entity, submit a status of your readiness and compliance to the accessibility requirements for each of your investor facing digital platforms, in the format of the December 8, 2025 circular, by March 31, 2026 (circular of December 8, 2025, para 3(a)).
• Appoint an IAAP certified accessibility professional as auditor, conduct an accessibility audit of your digital platforms, and remediate the findings by January 31, 2027 (circular of October 30, 2026, para 3, extending circular 2025/131, Table A).
• Conduct periodic accessibility audits of your digital platforms, including websites, mobile apps and portals, through certified accessibility professionals (circular of December 8, 2025, para 3(d)).
• Remediate an accessibility issue on your digital platforms that an investor raises as a complaint on SCORES, for the closure of the complaint (circular of December 8, 2025, para 3(c)).
• Give annual compliance with accessibility audits of all your digital platforms and submit the final report of the audit to SEBI by April 30, 2027, and then within 30 days of each financial year (circular 2025/131, Table A).

Draft Rights of Persons with Disabilities (Amendment) Rules, 2026, notification S.O. 3962(E), rule 2 (proposed rule 15(1)(c)) · Read the law's page

• This is a draft published for comments: it binds no one until the Central Government makes the final rules, which come into force on their publication in the Official Gazette (draft rule 1(2)).
• If you make websites, apps, software, digital content or electronic documents, or an information and communication technology based service, available to persons in India, make them comply with IS 17802 (Part 1): 2021 and IS 17802 (Part 2): 2022 and with any accessibility requirements your sectoral regulator notifies (proposed rule 15(1)(c)(B) and (C)).
• Meet the clauses of IS 17802 (Part 1) listed in Schedule I for websites, apps, digital content and services within one year of publication of the final rules if your turnover is five hundred crore rupees or more, and within eighteen months otherwise; Schedule II sets the same periods for hardware and consumer products (proposed rule 15(1)(c)(E)(1) and (2)).
• Comply with the standards in their entirety within two years of publication of the final rules (proposed rule 15(1)(c)(E)(4)); archived content clearly identified as archived is exempt from the scheduled timelines (clause (E)(2), Exception).
• Publish an Accessibility Conformance Report for each item on your website or app, in human-readable and machine-readable formats, and re-test and update it before deploying a major change and at least once every two years (proposed rule 15(1)(c)(D)).
• If you run a platform for user-generated content, give users the capability to embed captions, transcripts, alternative text, audio description and accessible formats, adding any missing capability within six months of notification (proposed rule 15(1)(c)(D)(6), Explanation).
• Designate a senior officer from your management as Grievance Redressal Officer and redress accessibility complaints within thirty days (proposed rule 15(1)(c)(H)(1) and (5)).