Catalog / Ships a consumer interface / LXD-1891

Ships a consumer interface, in Hungary

Each law's tag says when it binds: since in force from , in 7 months not yet in force

Media Act (Act CLXXXV of 2010), section 39, access to programmes for people with disabilities, and its enforcementsince 7 lines

2010. évi CLXXXV. törvény a médiaszolgáltatásokról és a tömegkommunikációról, 39. §, 184. § (1) bekezdés c) pont cc) alpont és 185-187. § · Read the law's page

  • If you are the media service provider of an audiovisual media service, endeavour to make your programmes continuously and progressively more accessible to people with disabilities (Media Act, s. 39(1)).
  • If you are a national audiovisual media service provider whose average audience share in the previous calendar year exceeds 1%, ensure that all your programmes, apart from television shopping windows, advertising and trailers, are available with Hungarian subtitles, for example through teletext, or with sign language interpretation; this does not apply to programmes made available in their original language, except those published under s. 99(2) (s. 39(2) and (3)).
  • If you are the public service or significant market power audiovisual media service provider, make the domestically produced films you show on your media service with the highest average audience share between 18:30 and 21:30 accessible to visually impaired viewers (s. 39(2a)).
  • Cover no less than ten hours of programme time a day in serving hearing-impaired viewers, and once you have made a programme, or a dramaturgically connected series of programmes, accessible by subtitling, sign language interpretation or accessibility for visually impaired viewers, do so for its whole duration (s. 39(4) and (5)).
  • Tell viewers, before a programme that is subtitled, sign-interpreted or made accessible for visually impaired viewers, by pictogram and spoken announcement that it is available in that form, and before a subtitled programme that it is also available in that form on the related teletext service; keep the subtitled text accurate and in step with the events on screen, using an abridged summary only where full subtitles would be impossible to follow; and keep subtitling of programmes not published from a recording as accurate and in step as can reasonably be expected (s. 39(6) and (7)).
  • If you are a programme distributor, pass on the teletext signal or other subtitling that the audiovisual media service provider supplies, in step with the picture and sound, on every transmission system, network or distribution platform (s. 39(8)).
  • Prepare an action plan on accessibility measures and report on the measures taken when the NMHH calls on you to (s. 39(9)).
Government Decree 321/2015 on proving suitability and grounds for exclusion and on setting the technical specification in public procurement, section 47, accessibility in the technical specificationsince 4 lines

321/2015. (X. 30.) Korm. rendelet a közbeszerzési eljárásokban az alkalmasság és a kizáró okok igazolásának, valamint a közbeszerzési műszaki leírás meghatározásának módjáról, 47. § · Read the law's page

  • If you sell to a contracting authority a product or service that the Accessibility Act covers, expect the technical specification of the tender to be set in compliance with the accessibility requirements of that Act, which are the mandatory accessibility requirements of Article 42(1) of Directive 2014/24/EU (Government Decree 321/2015, s. 47(4); Directive (EU) 2019/882, Art. 24(1)); this has applied since .
  • If you tender to supply an object intended for use by natural persons, expect the technical specification to take account of accessibility for people with disabilities and of design for all users, in line with the universal design principles of Article 2 of the Convention on the Rights of Persons with Disabilities, except in justified cases (s. 47(2)).
  • Where a European Union legislative act adopts mandatory accessibility requirements, expect the technical specification to refer to that act so far as it concerns accessibility for people with disabilities or design for all users (s. 47(3)).
  • Expect the technical specification of a public procurement to be set with regard to equal access to the services for all users and, where the object of the procurement allows, for people with disabilities (s. 47(1)).
Act C of 2003 on Electronic Communications, section 129(1a)(a), accessible-format pre-contract information on request for end-users with disabilitiessince 1 line

2003. évi C. törvény (Eht.) 129. § (1a) bekezdés a) pont · Read the law's page

  • If you provide a publicly available electronic communications service, make the prior information available to the subscriber free of charge before the subscription contract is concluded, on a durable medium or, where that is not possible, as an easily downloadable document, and on request in an accessible format for people with disabilities (Act C of 2003, s. 129(1a)(a); Directive (EU) 2018/1972, Art. 102(1)).
  • For a business subscriber that is an end-user micro-enterprise, small enterprise or public-benefit organisation, depart from section 129(1a) to (1c) only if the subscriber has expressly consented at the latest when the contract is concluded, and for any other business subscriber you may depart from them unilaterally, but if you apply section 129(1a) you must also apply sections 127(1a), 129(1b) and 129(1c) (NMHH Decree 22/2020, s. 4(1) and (3)).
Act C of 2003 on Electronic Communications, sections 139 and 144(8), service-quality and service-characteristics information published so that end-users with disabilities can use itsince 2 lines

2003. évi C. törvény (Eht.) 139. § és 144. § (8) bekezdés · Read the law's page

  • If you provide internet access services or publicly available interpersonal communications services, regularly publish the information on the quality of your service in the cases, content, form and manner the President of the Authority sets by decree, so that subscribers, people with disabilities among them, get comprehensive, comparable, reliable, user-friendly and up-to-date information (Act C of 2003, s. 139; Directive (EU) 2018/1972, Art. 104(1)).
  • If you provide internet access services or publicly available interpersonal communications services, publish the information on the characteristics of your services that the President of the Authority sets by decree, in the cases and at the frequency the decree sets, in a clear, machine-readable and comparable way, and in an accessible format for end-users with disabilities as well (s. 144(8); Directive (EU) 2018/1972, Art. 103(1)).
NMHH Decree 13/2011, section 12/A, services and installed equipment that end-users with disabilities can use, and section 16/C, contracts concluded before 28 June 2025since 3 lines

13/2011. (XII. 27.) NMHH rendelet, 12/A. § és 16/C. § · Read the law's page

  • If you provide an electronic communications service under subscription contracts, provide only a service that meets the Accessibility Act, so that end-users with disabilities can use it as far as possible (NMHH Decree 13/2011, s. 12/A(1); Directive (EU) 2019/882, Art. 4(1) and (3), and Directive (EU) 2018/1972, Art. 111(1)).
  • If you use electronic communications equipment of your own that is installed and operating at the end-user to provide a subscription service, make the equipment meet the product provisions of the Accessibility Act (s. 12/A(2)).
  • In that case, when an end-user with a disability asks at a contract signing between people present, let the end-user try the equipment, in particular its compatibility with assistive technologies, and learn its assistive functions (s. 12/A(3)).
  • The accessibility provisions of NMHH Decree 9/2022 need not be applied to a subscription contract concluded before until the contract expires, but at the latest until , and you must amend your contracts in force to conform to that decree by (s. 16/C(1) and (2); Directive (EU) 2019/882, Art. 32(1)).
  • A micro-enterprise, an undertaking that employs fewer than 10 persons and whose annual net turnover or balance sheet total is at most the forint equivalent of EUR 2 million, is outside section 12/A(1), and for a business subscription the parties may agree to deviate from the Decree's service-quality provisions (s. 12/A(1) and s. 2(4); Accessibility Act, ss. 2 point 28 and 3(3)).
Act XVII of 2022 on the general rules of compliance with the accessibility requirements for products and services, requirements for services and their enforcement under Government Decree 605/2022since 18 lines

2022. évi XVII. törvény a termékekre és a szolgáltatásokra vonatkozó akadálymentességi követelményeknek való megfelelés általános szabályairól, 1-6. §, 8-9. §, 11-12. § és 1-3. melléklet; 605/2022. (XII. 28.) Korm. rendelet · Read the law's page

  • If you provide to consumers in Hungary an electronic communications service, a service that gives access to audiovisual media services, an element of an air, bus, rail or waterborne passenger transport service, a consumer banking service, an e-book or dedicated software service, or an e-commerce service, make the service meet the accessibility requirements of Annex 1 to the Accessibility Act (Act XVII of 2022, ss. 1(2) and 3(1); Directive (EU) 2019/882, Art. 4(1)); the Act has applied since to services provided after that day (ss. 10 and 11).
  • Make the products you use to provide the service accessible, make the websites, related online applications and mobile applications through which you provide the service perceivable, operable, understandable and robust, and give information about the service in a way that uses more than one sensory channel, is understandable and has an alternative for non-text content (Annex 1, points 3.1 to 3.3).
  • If you provide support services such as customer services, helplines or technical support, give information on the accessibility of the service and its compatibility with assistive technologies through accessible means of communication (Annex 1, point 3.4).
  • If you provide an electronic communications service, provide real-time text in addition to voice and, where video is used, total conversation (Annex 1, points 4.1.1 and 4.1.2; Directive (EU) 2019/882, Annex I, Section IV).
  • If you provide a service that gives access to audiovisual media services, provide perceivable, operable and understandable electronic programme guides and pass on subtitles, audio description, spoken subtitles and sign language interpretation completely, in step with sound and video and with user control of display and use (Annex 1, point 4.2).
  • If you provide an air, bus, rail or waterborne passenger transport service, give the information on accessibility of vehicles, infrastructure, the built environment and assistance, and on smart ticketing, real-time passenger information and further service information that point 4.3 of Annex 1 lists; for urban, suburban and regional transport, make the self-service terminals used to provide the service accessible under the product rules (Annex 1, points 4.3 and 4.4).
  • If you provide a consumer banking service, make identification methods, electronic signatures, security and payment services perceivable, operable, understandable and robust, and give information that does not exceed level B2 of the Common European Framework of Reference for Languages (Annex 1, point 4.5).
  • If you provide e-books, keep text and audio in step, keep the digital files from obstructing assistive technologies, make content accessible and navigable and its presentation flexible, give accessibility information through metadata, and make sure digital rights management measures do not block accessibility features (Annex 1, point 4.6).
  • If you provide an e-commerce service, give information on the accessibility of the products and services you sell where the responsible economic operator provides it, and make identification, security and payment functions perceivable, operable, understandable and robust (Annex 1, point 4.7).
  • Assess and document, in line with Annex 3, how your service meets the accessibility requirements, set that information out in your general terms and conditions or an equivalent document, publish it in written and oral form in a manner accessible to people with disabilities, and keep it for as long as you provide the service (Act XVII of 2022, s. 6(1) and Annex 3, point 1).
  • Keep the service continuously in line with the accessibility requirements and monitor changes in the service, in the requirements and in the harmonised standards or technical specifications that apply to it; a service that meets harmonised standards, or the technical specifications of a Commission implementing act, is presumed to meet the requirements those standards or specifications cover (ss. 4(1) and (2) and 6(2)).
  • If you judge, or have reason to suppose, that your service does not meet the requirements, take corrective measures without delay and inform the supervising authority, and the competent authorities of the other Member States where you provide the service, giving details of the non-compliance and the corrective measures (s. 6(3) and (4)).
  • When the supervising authority asks, hand over the information and documentation needed to show that the service meets the requirements and cooperate with the authority (s. 6(5) and (6)).
  • If the supervising authority warns you that your service does not meet the requirements, tell it without delay about the corrective measures you take (Government Decree 605/2022, s. 7).
  • Ensure the continuous training of your employees so that accessible services are provided, including in information, advice and advertising, and ensure compliance also where a third party provides the service or part of it as your subcontractor (s. 3(2) and (4)).
  • If you rely on the condition that compliance would require a significant modification that fundamentally alters the essential characteristics of the service or would impose a disproportionate burden, prepare a written assessment with detailed reasons using the criteria of Annex 2, inform the supervising authority, review the assessment when the service changes, when the authority asks and at least every five years, and keep it for five years from the last provision of the service; you cannot rely on the disproportionate burden condition if you receive funding from a source other than your own to improve accessibility (s. 5(1) to (7)).
  • The duties of this row bind a service provider other than a micro-enterprise, an undertaking that employs fewer than 10 persons and whose annual net turnover or balance sheet total is at most the forint equivalent of EUR 2 million; a micro-enterprise that provides services is exempt from points 3 and 4 of Annex 1 and from the Act's duties on compliance with the accessibility requirements (ss. 2 point 28 and 3(3); Directive (EU) 2019/882, Art. 4(5)).
  • A service contract concluded before that does not meet the requirements is unaffected until it expires, but no later than , and self-service terminals lawfully used before may stay in use to the end of their economically useful life, but for no more than 20 years after they entered use (s. 12(2) and (3); Directive (EU) 2019/882, Art. 32).
Act XVII of 2022 and the Market Surveillance Act (Act LXXXVIII of 2012), accessibility requirements for products and the duties of manufacturers, authorised representatives, importers and distributorssince 15 lines

2022. évi XVII. törvény, 1. § (1) bekezdés, 2-5. §, 7. § és 1. melléklet 1-2. pont; a termékek piacfelügyeletéről szóló 2012. évi LXXXVIII. törvény, 6/A. §, 14/B-14/G. § és 15-16. § · Read the law's page

  • If you manufacture a computer hardware system or operating system for consumers, a self-service terminal (including a payment terminal, and a ticketing, check-in or interactive information terminal used for a service in section 1(2)), consumer terminal equipment with interactive computing capability used for electronic communications services or for access to audiovisual media services, or an e-reader, design and produce it to the accessibility requirements of Annex 1 that you place on the market in Hungary from (Act XVII of 2022, ss. 1(1), 3(1) and 11; Annex 1, points 1 and 2; Directive (EU) 2019/882, Art. 4(1) and (2) and Art. 7(1)).
  • Make a self-service terminal text-to-speech capable, let the user use their own headset, warn the user through more than one sensory channel when a timed response is needed, allow the time to be extended, give it contrasting, tactile keys and controls where it has them, make it usable without first activating an accessibility feature, and, where it has audio, make it compatible with hearing technologies; make an e-reader text-to-speech capable; and make consumer terminal equipment for electronic communications services handle real-time text, support total conversation where it has video, connect wirelessly with hearing technologies and avoid interfering with assistive devices (Annex 1, points 1.3.15.1 to 1.3.15.3).
  • Give the product, including its user interface, the features, elements and functions that point 1.3 of Annex 1 lists so that people with disabilities can access, perceive, operate, understand and control it, and, where you offer support services, have them give information on the product's accessibility and its compatibility with assistive technologies through accessible means of communication (Annex 1, points 1.3 and 1.4).
  • Make the packaging, the information on the product and the instructions for use of the products that point 2 of Annex 1 covers accessible, and publish instructions that are not on the product in an accessible form (Annex 1, points 1.2 and 2).
  • A product that meets harmonised standards, or the technical specifications of a Commission implementing act, whose references are published in the Official Journal of the European Union is presumed to meet the requirements those standards or specifications cover (Act XVII of 2022, s. 4(1) and (2)).
  • If you are a manufacturer, draw up the technical documentation and carry out, or have carried out, the conformity assessment procedure of Annex 1 to the Market Surveillance Act, draw up the EU declaration of conformity, by which you take responsibility for the product's compliance, affix the CE marking before placing the product on the market, and keep the technical documentation and the declaration for five years after placing the product on the market (Market Surveillance Act, ss. 6/A(4) and (7) and 14/B(2) and (3)).
  • If you are a manufacturer, keep procedures in place that maintain the conformity of series production, mark each product with a type, batch or serial number, mark it with your name and contact address, and supply instructions and safety information in Hungarian (Market Surveillance Act, s. 14/B(4) to (7)).
  • If you are a manufacturer and judge, or have reason to suppose, that a product you placed on the market does not meet the Accessibility Act, take corrective measures without delay, inform the competent national authorities of the Member States where you distributed it, and keep a register of non-conforming products and complaints about them (s. 14/B(8)); give a market surveillance authority, when it asks with reasons, the information and documentation needed to show conformity (s. 14/B(9)).
  • If you rely on the fundamental alteration or disproportionate burden condition for a product, as a manufacturer, importer or distributor, name in the EU declaration of conformity the accessibility requirements to which the exception applies, prepare the written assessment with detailed reasons and keep it for five years from the last distribution of the product, and inform the supervising authority; a manufacturer's technical documentation must demonstrate the fundamental alteration or disproportionate burden. A micro-enterprise need not inform the authority, and a micro-enterprise that deals in products need not prepare the written assessment but must hand over the data and information relevant to it when the authority asks (Act XVII of 2022, ss. 2 point 19 and 5(1), (3), (4) and (7); Market Surveillance Act, s. 6/A(1) and Annex 1, point 2).
  • If you are an importer, place only conforming products on the market, and check before placing a product on the market that the manufacturer carried out the conformity assessment and drew up the technical documentation, including, where the manufacturer relies on the fundamental alteration or disproportionate burden condition, the demonstration of it, that the product carries the CE marking and the required documentation, and that the manufacturer marked its name and address and a type, batch or serial number on it (s. 14/D(1) and (2) and Annex 1, point 2).
  • If you are an importer, do not place a product on the market that you judge, or have reason to suppose, to be non-conforming until conformity is ensured, inform the manufacturer and the market surveillance authorities, mark your name and address on the product or its packaging, supply the instructions in Hungarian, make sure storage and transport do not jeopardise conformity while the product is your responsibility, keep a copy of the EU declaration of conformity for five years, take corrective measures, keep the register of non-conforming products and complaints, and hand over documentation and cooperate when a competent authority asks (s. 14/D(3) to (9)).
  • If you are a distributor, act with due care in relation to the requirements of the Accessibility Act, check before distributing a product that it carries the CE marking and is accompanied by the required documentation and the instructions in Hungarian, do not distribute a product you judge, or have reason to suppose, to be non-conforming until conformity is ensured, inform the manufacturer or importer and the market surveillance authorities, make sure storage and transport do not jeopardise conformity while the product is your responsibility, and hand over documentation and cooperate when a competent authority asks (s. 14/E(1) to (6)).
  • If you place a product on the market under your own name or trademark, or modify a product already on the market in a way that may affect its conformity, you carry the duties of a manufacturer (s. 14/F).
  • Identify to a market surveillance authority, on request, each operator that supplied you with a product and each operator you supplied, and be able to do so for five years (s. 14/G).
  • If you appoint an authorised representative, give the representative a written mandate that lets it keep the EU declaration of conformity and the technical documentation for five years for the market surveillance authorities, hand over the information a competent authority asks for and cooperate with it; the manufacturer's design duty and the technical documentation stay outside the mandate (s. 14/C).
NMHH Decree 22/2020, information on products and services for end-users with disabilities in the prior information, the contract summary and the general terms and conditionssince 5 lines

22/2020. (XII. 21.) NMHH rendelet, 4. § (1) és (3) bekezdés, 5. § (4) bekezdés l) pont, 5. § (6a) és (7) bekezdés és 10. § (6) bekezdés i) és j) pont · Read the law's page

  • If you provide an internet access service or a publicly available interpersonal communications service, include in the prior information the details of the products you offer and the electronic communications services you provide to end-users with disabilities, and information on where current information on them is available, with regard also to point 3.2 of Annex 1 to the Accessibility Act (NMHH Decree 22/2020, s. 5(4)(l); Directive (EU) 2018/1972, Art. 102(1) and Annex VIII, Part B, point I(5)).
  • If you use communications equipment in providing the service, meet point 3.2 of Annex 1 to the Accessibility Act also for the connection between the equipment installed at the end-user and the service (s. 5(6a)).
  • Provide the summary of the subscription contract on the template of Commission Implementing Regulation (EU) 2019/2243, and fill in its section "Features for end-users with disabilities" with information on the main products and services for end-users with disabilities (s. 5(7); Act C of 2003, s. 129(1a)(b); Directive (EU) 2018/1972, Art. 102(3)(e)).
  • Where it applies to the service, have your general terms and conditions contain the details of the products and services you offer to end-users with disabilities with regard to Annex 1 to the Accessibility Act, and information on where current information on them is available (s. 10(6)(i)).
  • Where it applies to the service, have your general terms and conditions describe how you comply with the accessibility requirements on the basis of Annex 3 to the Accessibility Act (s. 10(6)(j)).
  • The accessibility provisions of NMHH Decree 9/2022 need not be applied to a subscription contract concluded before until the contract expires, but at the latest until , and you must amend your contracts in force to conform to that decree by (NMHH Decree 13/2011, s. 16/C(1) and (2); Directive (EU) 2019/882, Art. 32(1)).
  • For a business subscriber that is an end-user micro-enterprise, small enterprise or public-benefit organisation, you may depart from section 5(1) to (7) only if the subscriber has expressly consented at the latest when the contract is concluded, and for any other business subscriber you may depart from them unilaterally; with any business subscriber you may also agree to depart from the Decree's other subscription-contract provisions, section 10(6) among them, except those section 4(4) lists (s. 4(1), (3) and (4)).
Act XVII of 2022, synchronisation and transmission of emergency calls, including calls to the single European emergency number 112, by electronic communications providers from 28 June 2027from , in 7 months2 lines

2022. évi XVII. törvény, 1. § (4) bekezdés, 12. § (5) bekezdés és 1. melléklet 4.1. és 4.1.3. pont · Read the law's page

  • From , if you provide an electronic communications service, ensure that emergency calls using voice and text, including real-time text, are synchronised, that emergency calls that also use video are synchronised as a total conversation, and that they are passed to the competent emergency service station (Act XVII of 2022, ss. 1(4) and 12(5) and Annex 1, points 4.1 and 4.1.3; Directive (EU) 2019/882, Art. 4(3) and Annex I, Section IV, point (a)(iii)).
  • A micro-enterprise that provides services, an undertaking that employs fewer than 10 persons and whose annual net turnover or balance sheet total is at most the forint equivalent of EUR 2 million, is exempt from this requirement (ss. 2 point 28 and 3(3)).

Revisions

An entry gets a new revision when a law in it is added, removed, amended or reworded in the law library. The ID stays the same.

  1. Revision 2,
    • Act C of 2003 on Electronic Communications, section 129(1a)(a), accessible-format pre-contract information on request for end-users with disabilities added
    • Act C of 2003 on Electronic Communications, sections 139 and 144(8), service-quality and service-characteristics information published so that end-users with disabilities can use it added
    • NMHH Decree 13/2011, section 12/A, services and installed equipment that end-users with disabilities can use, and section 16/C, contracts concluded before 28 June 2025 added
    • NMHH Decree 22/2020, information on products and services for end-users with disabilities in the prior information, the contract summary and the general terms and conditions added
  2. Revision 1, : the entry was first published.

See also

Page updated .