Law / United States / Louisiana

Web Accessibility Compliance: executive-branch agency websites and mobile applications (PPM Number 74)

PPM Number 74, La. Admin. Code tit. 4, pt. V, ch. 61

In force.

An accessibility requirements rule binding government bodies.

Obligation class
Governance, Disclosure, Reporting
Conformance standard
WCAG 2.1 AA

What it requires

  • If you are an agency of the executive branch of state government, adopt a Web Accessibility Policy that at a minimum adopts WCAG 2.1, Level AA as its content standard (LAC 4:6107(A)(1)).
  • Post an accessibility statement as a link directly from the agency home page, expressing a commitment to accessible web content and giving the name, email address and telephone number of the agency's web accessibility coordinator (LAC 4:6107(A)(2)).
  • Set internal controls appropriate to the agency to achieve and maintain web accessibility, such as approval procedures that screen web content for accessibility before publication (LAC 4:6107(A)(3)).
  • Designate at least one full-time employee as web accessibility coordinator, who completes web accessibility training within 90 days, resolves accessibility issues reported by users of the website or mobile application, and assists agency staff (LAC 4:6105).
  • Submit to the State ADA Coordinator the designation of the agency's web accessibility coordinator, an inventory of the agency's major web properties with who manages each, an action plan to bring them into compliance, a report on the completion status of each step, and the agency's Web Accessibility Policy, by the deadlines LAC 4:6109(A) sets (the last, the policy, by ).
  • On and after , make the agency's web content and mobile applications compliant with the policy's standard, except archived web content, electronic documents posted before , content posted by a member of the public, individualized password-protected documents and social media posts before (LAC 4:6103 and 4:6109(A)(6)).

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What this law does

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Research summary

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Policy and Procedure Memorandum Number 74 requires every board, commission, department, agency, institution and office of the executive branch of state government to comply with it, so that people with disabilities can access online government services. Each agency must adopt a Web Accessibility Policy that adopts WCAG 2.1, Level AA as its content standard, requires an accessibility statement linked directly from the agency home page, and sets internal controls.

Each agency head must designate at least one full-time employee as web accessibility coordinator. On and after , web content that is not subject to an exception from the Department of Justice final rule must be compliant. The memorandum was revised effective , lowering the minimum web accessibility standard from WCAG 2.2 to WCAG 2.1.

Each agency must submit to the State ADA Coordinator its designation of a web accessibility coordinator, an inventory of its major web properties, an action plan, a report on the plan's completion and, by , its Web Accessibility Policy. The memorandum was promulgated under Revised Statutes 39:8 and 28 CFR Part 35, Subpart H, and first published in the Louisiana Register in February 2025.

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