SloveniaAct on the Accessibility of Products and Services for Persons with Disabilities (ZDPSI), products covered and the duties of manufacturers and authorised representatives (Articles 3(1), 6, 7, 15, 16 and 34 and the Rules on the accessibility of products)
ZDPSI 3. člen (1. odstavek), 6., 7., 15., 16. in 34. člen (proizvajalci), Zakon o dostopnosti do proizvodov in storitev za invalide, Uradni list RS, št. 14/23 in 14/26
In force since .
An accessibility requirements rule binding public and private bodies.
What it requires
- If you place on the market a consumer general purpose computer hardware system (a personal computer, laptop, smartphone or tablet) or an operating system for one, a payment terminal, an ATM, a ticketing machine, a check-in machine, an interactive self-service information terminal (other than one built into a vehicle, aircraft, ship or rail vehicle), consumer terminal equipment with interactive computing capability used for electronic communications services or for access to audiovisual media services, or an e-reader, make it meet the accessibility conditions of the ZDPSI and the Rules on the accessibility of products (Art. 3(1), 7); the Act has applied since (Art. 46).
- Design, produce and label the product for foreseeable use by persons with disabilities: accessible information on its operation and accessibility features, a user interface and functionality that lets them perceive, operate, understand and control it, support services, and accessible packaging and instructions (not required for self-service terminals) (Art. 7(1)-(2)).
- Give the product information (labelling, instructions, warnings) through more than one sensory channel, in an understandable and perceivable way, in a suitable font, size and contrast, and make the instructions available to the public when the product is placed on the market (Rules, Art. 2).
- Meet the interface conditions of Rules Art. 3: more than one sensory channel, alternatives to speech and voice input, adjustable magnification, lighting and contrast, an alternative to colour and to audio signals, no mode that can trigger photosensitive epilepsy, an alternative to biometric identification, adjustable time to respond, and connection to assistive technology.
- A self-service terminal must also provide text-to-speech, allow personal headphones, warn through more than one sensory channel of a time limit and allow it to be extended, and have tactile, contrasting keys (Rules, Art. 4(1)); an e-reader must provide text-to-speech (Rules, Art. 4(2)).
- Consumer terminal equipment used for electronic communications services must handle real-time text, support high-quality audio, provide total conversation with a resolution that allows sign language where it offers video, connect wirelessly to hearing technologies and not interfere with assistive devices (Rules, Art. 4(3)); consumer terminal equipment used for access to audiovisual media services must give persons with disabilities the accessibility components that the media service provider supplies (Rules, Art. 4(4)).
- Where support services such as helpdesks, call centres, technical support, relay or training services are offered, make them give information on the product's accessibility and its compatibility with assistive technologies in accessible forms of communication (Rules, Art. 5).
- As manufacturer, prepare technical documentation kept five years after the product is placed on the market, carry out the conformity assessment under Annex IV of Directive (EU) 2019/882, draw up the EU declaration of conformity in Slovenian (kept five years), affix the CE marking, keep procedures that preserve conformity in series production, mark type, batch or serial number, give your name, trade name or mark and contact details, and supply instructions and safety information in Slovenian (Art. 15(2), Rules Art. 6, 6a, 6b).
- If you find that a product you placed on the market is non-conforming, take corrective action at once or withdraw it, inform the authorities of the States where it was made available with details of the non-conformity and the corrective action, and keep a register of non-conforming products and related complaints (Art. 15(3)).
- On the request of the market surveillance authority, supply all the information and documentation needed to show the product's conformity and cooperate in measures to remedy non-conformity (Art. 15(4)).
- If you rely on the fundamental alteration or disproportionate burden limit of Art. 22(1) for a product, make and keep your own assessment and notify the market surveillance authority (Art. 22(2)-(3), (9)).
- An authorised representative appointed by written mandate keeps the EU declaration of conformity and the technical documentation available to market surveillance authorities for five years, gives a competent national authority the information and documentation to show conformity on a reasoned request, and cooperates in measures to remedy non-conformity; the manufacturer's duty to design and make the product accessibly cannot be part of the mandate (Art. 16).
- A product that conforms to harmonised standards whose references are published in the Official Journal of the European Union is presumed to meet the accessibility conditions to the extent the standards cover them; where no references are published, conformity with the technical specifications of an EU implementing act gives the presumption (Art. 23).
These lines are LexLint's reading of the law's text.
If you get it wrong
Penalty structure
Article 34(1) fines a legal person that, as manufacturer, importer or authorised representative in Slovenia, places non-conforming products on the market, fails to prepare or keep the technical documentation or the EU declaration of conformity, fails the conformity assessment, marks products wrongly, or fails to correct, withdraw, record or cooperate: EUR 3,000 to EUR 40,000. Article 34(2) fines a sole trader or self-employed individual in the same position EUR 2,000 to EUR 15,000. Article 34(3) fines the responsible person of the legal person or of the sole trader EUR 1,200 to EUR 4,000. The fines for distributors and users of products are on the importers and distributors row. Article 41 lets the offence authority in the expedited procedure impose a fine above the statutory minimum. The Act states each tier in euros, within the ranges that Article 17(2) of the Minor Offences Act (ZP-1) allows, and no general provision multiplies a ceiling for a company.
- Rule
- Fixed only
- As of
- Minimum
- 3,000
- Currency
- EUR
- Fixed cap
- 40,000
Who enforces it
Enforcement body
Market Inspectorate of the Republic of Slovenia (Tržni inšpektorat Republike Slovenije, TIRS) supervises the products of Article 3(1) (Art. 26(2)); the supervision of market surveillance follows Regulation (EU) 2019/1020 as listed in Art. 26(1).
What it reaches
Instrument type
an act of a legislature
Applicability criteria
The microenterprise exemption of Article 4(2) reaches services only. A microenterprise that makes, imports or distributes a listed product stays bound, with the relief of Article 22(4).
- As of
- Combinator
- Any of
- Criteria
- a product listed in Article 3(1) of the Act: a consumer general purpose computer hardware system or an operating system for one, a payment terminal, an ATM, ticketing machine, check-in machine or interactive self-service information terminal (other than one built into a vehicle, aircraft, ship or rail vehicle), consumer terminal equipment with interactive computing capability used for electronic communications services or for access to audiovisual media services, or an e-reader
What this law does
Article 2 states that the Act transposes Directive (EU) 2019/882 into Slovenian law. Article 7 of the Directive sets the obligations of manufacturers. Article 8 of the Directive sets the rules on authorised representatives.
Article 3(1) applies the Act to consumer general purpose computer hardware systems and their operating systems, payment terminals, ATMs, ticketing machines, check-in machines, interactive self-service information terminals, consumer terminal equipment with interactive computing capability used for electronic communications services or for access to audiovisual media services, and e-readers.
The ZDPSI-A extended the exclusion for self-service terminals built into vehicles, aircraft and ships to rail vehicles, in force from . Article 7(1) requires these products to be designed, produced and labelled for foreseeable use by persons with disabilities, with accessible information, a user interface and functionality that lets them perceive, operate, understand and control the product, support services, and accessible packaging and instructions.
Article 7(2) removes the packaging and instructions limb for self-service terminals. Article 7(3) leaves the detailed conditions, the marking and the conformity assessment procedure to the minister responsible for the market. The Rules on the accessibility of products for persons with disabilities, on marking and on the conformity assessment procedure (Uradni list RS 61/2023) apply from . The Rules follow Sections I and II of Annex I and Annex IV of Directive (EU) 2019/882.
Article 3 of the Rules requires, among other things, alternatives to speech and voice input, adjustable magnification and contrast, alternatives to colour and audio signals, no triggering of photosensitive epilepsy, an alternative to biometric identification, and connection to assistive technology. Article 4(1) of the Rules adds, for self-service terminals, text-to-speech technology and the use of personal headphones.
Article 4(2) of the Rules requires e-readers to provide text-to-speech technology. Article 4(3) of the Rules requires consumer terminal equipment used for electronic communications services to handle real-time text, support high-quality audio and, where it offers video, provide total conversation with a resolution that allows sign language.
Article 4(4) of the Rules requires consumer terminal equipment used for access to audiovisual media services to give persons with disabilities the accessibility components that the media service provider supplies. Article 15(1) requires the manufacturer, when placing products on the market, to ensure that they are designed and made in line with the accessibility conditions of Article 7.
Article 15(2) requires the manufacturer to prepare technical documentation kept for five years after the product is placed on the market. Article 15(2) requires the manufacturer to draw up the EU declaration of conformity in Slovenian. Article 6 of the Rules requires manufacturers to carry out the conformity assessment and prepare the technical documentation in line with Annex IV of the Directive.
Article 6a of the Rules, added by the amending Rules (Uradni list RS 109/2025), requires the EU declaration of conformity to follow the model in the annex and to be in Slovenian. Article 6b of the Rules requires the CE marking to be visible, legible and indelible on the product or its data plate and to be affixed before the product is placed on the market. The amending Rules enter into force on the fifteenth day after publication in the issue of .
Article 15(3) requires a manufacturer that finds a product it placed on the market non-conforming to take corrective action at once or withdraw it, inform the authorities of the States where it was made available, and keep a register of non-conforming products and related complaints.
Article 15(4) requires the manufacturer to supply the market surveillance authority on request with all the information and documentation needed to show conformity and to cooperate in measures to remedy non-conformity. The ZDPSI-A replaced Article 15(2) and (3) with effect from . As published in 2023, Article 15(2) point 8 required the instructions and safety information in a language that consumers and other end users understand; the ZDPSI-A text requires them in Slovenian.
Article 16(1) lets the manufacturer appoint an authorised representative by written mandate. The authorised representative must give market surveillance authorities access to the EU declaration of conformity and the technical documentation for five years. Article 16(2) provides that the obligations of Article 15(1) cannot form part of the mandate.
Article 34(1) fines a legal person that, as manufacturer, importer or authorised representative in Slovenia, places non-conforming products on the market EUR 3,000 to EUR 40,000. Article 34(2) fines a sole trader or self-employed individual in the same position EUR 2,000 to EUR 15,000. Article 34(3) fines the responsible person of the legal person or sole trader EUR 1,200 to EUR 4,000.
When LexLint raises it
When your app profile says your app distributes a software product.
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