SloveniaAct on the Accessibility of Products and Services for Persons with Disabilities (ZDPSI), services covered, general accessibility conditions, service providers' duties and transitional rules (Articles 3(2)-(3), 4, 6, 8, 21 and 43)
ZDPSI 3. (2. in 3.), 4., 6., 8., 21. in 43. člen (storitve), Zakon o dostopnosti do proizvodov in storitev za invalide, Uradni list RS, št. 14/23 in 14/26
In force since .
An accessibility requirements rule binding public and private bodies.
What it requires
- If you provide an electronic communications service (other than machine-to-machine transmission), a service that gives access to audiovisual media services, an air, bus or waterborne passenger transport service or (since ) a rail passenger transport service, a consumer banking service, e-books and dedicated software, or an e-commerce service, and you are not a microenterprise, make the service meet the general accessibility conditions of Art. 8 (Art. 3(2), 4(2), 6): accessible products used in the service; information on how the service works and on the accessibility of any products it uses, in more than one sensory channel, in understandable and perceivable form, in text formats that allow alternative formats, in a suitable font, size and contrast, with non-text content given an alternative; accessible websites, related web applications and mobile applications that are perceivable, usable, understandable and robust; support services that give accessibility information through accessible means; and, for passenger transport, information on the accessibility of vehicles, infrastructure and the built environment and on smart ticketing and real-time travel information.
- For urban and intercity transport services only the interactive self-service terminals are covered (Art. 3(3)).
- State in your general terms or an equivalent document how the service meets the accessibility requirements: the accessibility conditions that apply, a general description of the service in accessible forms, the explanations needed to understand how it works, and how it meets the requirements; and provide the information that shows that providing and monitoring the service keeps it conforming (Art. 8(2) and (4), in force since ).
- Design and provide the service in line with the accessibility conditions (Art. 21(1)); prepare information on how the service meets the conditions of Arts. 9 to 13, make it public in written and oral form and in a form persons with disabilities can understand, and keep it up to date while the service is provided (Art. 21(2)).
- Adopt procedures that keep the service conforming as its features, the accessibility conditions or the harmonised standards change (Art. 21(3)); on non-conformity take corrective action and at once inform the national authorities of the States where the service is provided (Art. 21(4)); give the supervisory authority the information it asks for and cooperate (Art. 21(5)).
- Until you may keep providing services with products you lawfully used for similar services, and service contracts concluded before the Act entered into force may run until they expire but no later than (Art. 43(1)-(2)); since , self-service terminals lawfully used before may stay in use until the end of their economic life and at most 20 years after first use (ZDPSI-A Art. 17(1)).
- A service that conforms to harmonised standards whose references are published in the Official Journal of the European Union is presumed to meet the accessibility conditions to the extent the standards cover them; where no references are published, conformity with the technical specifications of an EU implementing act gives the presumption (Art. 23).
These lines are LexLint's reading of the law's text.
Who enforces it
Enforcement body
By service (Art. 30): AKOS for electronic communications, services giving access to audiovisual media services, e-books and emergency communication; the Maritime Administration and TIRS for waterborne transport; the Civil Aviation Agency for air transport; the Infrastructure Inspectorate for bus transport; the railway, road-traffic and public passenger transport inspectorates for rail; the Bank of Slovenia, TIRS, the Information Commissioner and the Securities Market Agency for consumer banking; and TIRS for e-commerce.
What it reaches
Instrument type
an act of a legislature
Applicability criteria
Article 4(2) does not reach products: a microenterprise that makes, imports or distributes a product within Article 3(1) stays bound. Article 4(1) leaves out pre-recorded time-based media and office file formats published before , online maps where the key navigation information is given accessibly, third-party content the operator neither funded, developed nor controls, and archived content not updated after . The national microenterprise test is Article 5 point 17: "»mikropodjetje« je podjetje, ki ima manj kot deset zaposlenih in ima letni promet, ki ne presega dveh milijonov eurov, ali letno bilančno vsoto, ki ne presega dveh milijonov eurov" (an enterprise with fewer than ten employees and an annual turnover not above EUR 2 million, or an annual balance sheet total not above EUR 2 million), the test of Article 3 point 23 of the Directive; the Act does not borrow the size classes of the Companies Act for it. The self-service terminal option of Article 32(2) of the Directive is used by Article 17(1) of the ZDPSI-A: "se lahko uporabljajo do konca njihove ekonomske življenjske dobe, vendar ne dlje kot 20 let po začetku njihove uporabe" (they may be used until the end of their economic life, but no longer than 20 years after their entry into use), from .
- As of
- Combinator
- All of
- Criteria
- a service listed in Article 3(2) of the Act: an electronic communications service (other than machine-to-machine transmission), a service that gives access to audiovisual media services, an air, bus, rail or waterborne passenger transport service (in urban and intercity transport only the interactive self-service terminals), a consumer banking service, e-books and dedicated software, or an e-commerce service
- a provider that is not a microenterprise; the Act defines a microenterprise as an enterprise with fewer than ten employees and an annual turnover not above EUR 2 million, or an annual balance sheet total not above EUR 2 million (Article 4(2) and Article 5, point 17)
What this law does
Article 13 of the Directive sets the obligations of service providers. Article 3(2) applies the Act to electronic communications services other than machine-to-machine transmission, services that give access to audiovisual media services, air, bus, rail and waterborne passenger transport services, consumer banking services, e-books and dedicated software, and e-commerce services.
For urban and intercity transport services Article 3(3) applies only the interactive self-service terminals of point 3(d). As published in 2023, Article 4(3) left out of the Act rail transport and public rail infrastructure governed by Commission Regulation (EU) No 1300/2014, an exclusion the ZDPSI-A removed with effect from .
Article 4(1) leaves out of the Act pre-recorded time-based media published before , office file formats published before that date, online maps where the key navigation information is given accessibly, content of third parties that the economic operator neither funded, developed nor controls, and archived website and app content not updated after .
Article 6 requires economic operators to make available only conforming products and to provide services that meet the accessibility conditions of the Act. Article 8(1) sets general accessibility conditions for the covered services, other than urban and intercity transport, including accessible websites, related web applications and mobile applications.
Since Article 8(2) requires the provider to state in its general terms or an equivalent document how the service meets the accessibility requirements of the Act. Article 8(3) lets the provider meet that duty wholly or partly through harmonised standards and technical specifications whose references are published in the Official Journal of the European Union.
Article 21(1) requires the service provider to design and provide its services in line with the accessibility conditions of the Act. Article 21(2) requires the provider to prepare information on how its service meets the accessibility conditions, to make it public in written and oral form and in a form persons with disabilities can understand, and to keep and update it while the service is provided.
Article 21(3) requires the provider to adopt procedures that keep the service in conformity when its features, the accessibility conditions or the harmonised standards change. Article 21(4) requires corrective action on non-conformity and immediate notification of the national authorities of the States where the service is provided. Article 21(5) requires the provider to give the supervisory authority the information on request and to cooperate in measures to secure conformity.
Article 43(1) lets service providers keep using products they lawfully used to provide similar services until . Article 43(2) lets service contracts concluded before the entry into force of the Act run until they expire, but no later than . Article 17(1) of the ZDPSI-A lets self-service terminals lawfully used before stay in use until the end of their economic life, but no longer than 20 years after their first use.
Article 44 keeps in force the deadlines for adapting products and services set in other regulations on accessibility, except for the products and services of Article 3. Article 31(2) of Directive (EU) 2019/882 requires Member States to apply their transposing measures from .
Article 4(5) of the Directive exempts microenterprises providing services from the accessibility requirements referred to in its Article 4(3), which are those of Sections III and IV of Annex I, and from any obligations relating to compliance with them. Article 32(1) of the Directive requires a transitional period ending on for service providers that continue to use products lawfully used before that date.
Article 32(1) of the Directive lets service contracts agreed before continue without alteration until they expire, but no longer than five years from that date.
When LexLint raises it
When your app profile says your app ships a consumer interface.
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