Audiovisual Media Services Act (ZAvMS), Article 14.a, step-by-step improvement of the accessibility of audiovisual media services for persons with disabilities, three-year plans and reports
In force since .
An accessibility requirements rule binding public and private bodies.
What it requires
- If you provide an audiovisual media service (television or on demand), improve the accessibility of your services for persons with disabilities step by step and continuously through proportionate measures such as sign language interpretation, subtitling for the deaf and hard of hearing, spoken subtitles and audio description (Art. 14.a(1)); the Act sets no fixed quota of hours.
- For each three-year period, prepare a plan for improving accessibility for persons with disabilities and send it to the agency (AKOS) (Art. 14.a(2)); by the end of April after the period, report to the agency on the measures carried out (Art. 14.a(3)).
- Give public messages, notices and emergency information in natural disasters that you broadcast in a technique, form or language adapted to persons with disabilities (Art. 14.a(6)).
These lines are LexLint's reading of the law's text.
If you get it wrong
Penalty structure
Article 45(1) fines a legal person EUR 500 to EUR 5,000 for not sending the agency the accessibility plan, or the report on its measures, in time. Article 45(2) fines a sole trader or self-employed individual EUR 500 to EUR 2,500, Article 45(3) fines the responsible person EUR 150 and Article 45(4) fines an individual EUR 100. The Act states no fine for failing to improve accessibility as such. Article 46 allows a fine above the statutory minimum in the expedited procedure.
- Rule
- Fixed only
- As of
- Minimum
- 500
- Currency
- EUR
- Fixed cap
- 5,000
Who enforces it
Enforcement body
Agency for Communication Networks and Services (Agencija za komunikacijska omrežja in storitve, AKOS), which receives the plans and reports and runs the contact point for complaints (Art. 14.a(2), (3) and (5)).
What it reaches
Instrument type
an act of a legislature
Applicability criteria
- As of
- Combinator
- Any of
- Criteria
- a provider of audiovisual media services, whether television or on demand, within Article 1(1) of the Act
What this law does
Article 1 of the ZAvMS, as replaced by the ZAvMS-B, states that the Act implements Directive 2010/13/EU as last amended by Directive (EU) 2018/1808. Article 1 of the ZAvMS applies the Act to legal and natural persons who offer audiovisual media services. The ZAvMS-B inserted Articles 14.a and 14.b after Article 14.
Article 14.a(1) requires providers of audiovisual media services to improve the accessibility of their services for persons with disabilities step by step and continuously, by proportionate measures such as sign language interpretation, subtitling for the deaf and hard of hearing, spoken subtitles and audio description. Article 14.a(2) requires each provider to prepare a plan for improving accessibility for persons with disabilities for each three-year period and send it to the agency.
Article 14.a(3) requires each provider to report to the agency by the end of April after each three-year period on the measures in the plan. Article 14.a(5) requires the agency to run an easy-to-read online contact point that gives information and takes complaints on the accessibility of audiovisual media services.
Article 14.a(6) requires public messages, notices and emergency information in natural disasters broadcast through audiovisual media services to be given in a technique, form or language adapted to persons with disabilities. Article 45(1) fines a legal person EUR 500 to EUR 5,000 that does not send the agency the accessibility plan or the report on the measures in it in time.
Article 45(1) points 1 and 2 describe the plan and report offences by reference to the second and third paragraphs of Article 11. Article 11 is deleted in the consolidated text, and the plan and report duties sit in Article 14.a(2) and (3). Article 45(2) fines a sole trader or self-employed individual EUR 500 to EUR 2,500. Article 45(3) fines the responsible person EUR 150, including the responsible person in a state body or local self-government community.
Article 45(4) fines an individual EUR 100. Article 90(12) of the Mass Media Act (ZMed-1, Uradni list RS 69/2025) says that the complementary services that Article 90(1) requires an operator to carry free of charge concern chiefly suitable access for end users with disabilities and data supporting connected television and electronic programme guides.
When LexLint raises it
When your app profile says your app ships a consumer interface.
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