DenmarkExecutive Order on information requirements for the offering of electronic communications networks and services, section 2(2) and Annex 1 item 2.6, publication of terms and prices in an accessible format
Bekendtgørelse om oplysningskrav m.v. ved udbud af elektroniske kommunikationsnet og -tjenester (BEK nr. 523 af 28. april 2022) § 2, stk. 2, og bilag 1, pkt. 2.6
In force since .
An accessibility requirements rule binding public and private bodies.
What it requires
- If you provide electronic communications services or number-independent interpersonal communications services in Denmark, other than machine-to-machine services, publish the terms and prices of the services you offer in accordance with Annex 1 to the Order (§§ 1 and 2(1)).
- Publish that information in a clear, understandable and machine-readable way and in a format accessible to end-users with disabilities, and update it regularly (§ 2(2)).
- Include in what you publish details of the products and services, with any functions, practices, policies and procedures and changes in how the service operates, specifically designed for end-users with disabilities, in line with EU law harmonising accessibility requirements for products and services (Annex 1, item 2.6).
- A microenterprise that provides number-independent interpersonal communications services is outside the rules made under section 4 a of the Act, unless it also provides electronic communications services (Act § 4 a(2)).
These lines are LexLint's reading of the law's text.
If you get it wrong
Criminal exposureNo
Criminal exposure note
Section 81(1) of the Telecommunications Act lists the provisions whose breach is punished with a fine, and sections 4 and 4 a are not among them, and section 81(2) lets only rules made under sections 3, 8(1), 9, 61 and 62(4) carry a fine.
Who enforces it
Enforcement body
Digitaliseringsstyrelsen (Danish Agency for Digital Government), which supervises compliance with sections 3 to 6 of the Telecommunications Act and the rules issued under them under section 20(1), and which with the Teleklagenævnet (Telecommunications Complaints Board) may impose coercive fines under section 79(1) on a provider that fails to supply information or to comply with their decisions
What it reaches
Instrument type
a regulation made under an act
Applicability criteria
- As of
- Combinator
- All of
- Criteria
- a provider of electronic communications services or of number-independent interpersonal communications services, other than a microenterprise that provides only number-independent interpersonal communications services (section 4 a(2) of the Act: the rules do not apply to microenterprises that provide number-independent interpersonal communications services, unless they also provide electronic communications services)
What this law does
Executive Order 523 of implements parts of Directive (EU) 2018/1972, the European Electronic Communications Code. The Order is made under section 4 a(1), items 1, 3 and 5, of the Act on electronic communications networks and services, known as the Telecommunications Act.
Section 4 a(1), item 1, of the Telecommunications Act, as consolidated in 2025, lets the Agency for Digital Government (Digitaliseringsstyrelsen) make rules obliging providers to ensure transparency, comparison of offers and publication of information. Section 1(1) applies the Order to information requirements, duties and rights in connection with the offering of electronic communications services and number-independent interpersonal communications services.
Section 1(2) leaves machine-to-machine services outside the Order. Section 2(1) requires providers of those services to publish the terms and prices of the services they offer in accordance with Annex 1. Section 2(2) requires the information to be published in a clear, understandable and machine-readable way and in a format accessible to end-users with disabilities, and to be updated regularly.
Item 2.6 of Annex 1 lists details of products and services specifically designed for end-users with disabilities among the information to be published. Section 8(1) brought the Order into force on . Section 8(2) repealed Executive Order 1886 of on the same subject. Article 103(1) of the Directive requires the information in its Annex IX to be published in a clear, comprehensive, machine-readable manner and in an accessible format for end-users with disabilities.
Item 2.6 of Annex IX to the Directive lists details of products and services, including any functions, practices, policies and procedures and alterations in the operation of the service, specifically designed for end-users with disabilities. Section 20(1) of the Act has Digitaliseringsstyrelsen supervise compliance with sections 3 to 6 and 14 to 19 of the Act and the rules and conditions issued under them.
Section 73(1) of the Act lets Digitaliseringsstyrelsen require all information and material it considers relevant to supervising compliance with the Act and the rules made under it from providers of electronic communications networks or services and of number-independent interpersonal communications services.
Section 79(1) of the Act lets Digitaliseringsstyrelsen and the Teleklagenævnet (Telecommunications Complaints Board) impose coercive fines on a party that fails to supply information they may require or to comply with their decisions. Section 81(2) of the Act allows a fine to be set in rules made under sections 3, 8(1), 9, 61 and 62(4).
When LexLint raises it
When your app profile says your app provides telecom services.
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