Commonwealth of Pennsylvania Digital Accessibility Policy: accessibility of agencies' digital content and services

The Digital Accessibility Policy, an Information Technology Policy of the Office of Administration issued under Executive Order 2016-06, applies to all offices, departments, boards, commissions and councils under the Governor's jurisdiction and any other entity connecting to the Commonwealth Network.

Agencies must ensure that digital content and services, whether developed internally or provided through contractual, licensed or other arrangements, comply with the current Section 508 Standards (Revised) and the Web Content Accessibility Guidelines, and conform at a minimum to WCAG 2.1 Level AA. Archived digital content must be made available in an accessible format to any individual eligible for and requiring access to it.

Exempt from WCAG conformance are archived web content, preexisting conventional electronic documents, content posted by a third party unless it posts on behalf of the Commonwealth or on a Commonwealth platform, individualized password-protected or otherwise secured conventional electronic documents about a specific individual, their property or their account, and Commonwealth social media posts posted before April 24, 2027.

Each agency is accountable for its digital content and services meeting the applicable standards, supports all costs of accessibility testing and remediation, and must ensure its procurement contracts mandate third-party vendors to deliver products that conform to WCAG 2.1 Levels A and AA. An agency may seek an exception from the policy through the IT Policy Governance Process.

The policy names no school district or other local public body, so it reaches one only as an entity connecting to the Commonwealth Network. This version took effect on October 5, 2026 and replaces in its entirety the version dated November 12, 2025.