Accessibility terms for contractors and vendors of digital products and services to executive department agencies

Procurement of Accessible Digital Products and Services under the Enterprise Digital Accessibility Policy, sections 2.1.3 and 8.1.7

In force.

A procurement conditions rule binding private bodies.

Obligation class: Contract terms
Conformance standard: WCAG 2.1 AA

What it requires

If you create, customize or configure a website, application or other digital asset on behalf of a Massachusetts executive department agency, you are a covered entity under the agency's Enterprise Digital Accessibility Policy (policy section 2.1.3).
Make websites, web-based software, mobile applications and electronic documents you build for the agency conform to the Web Content Accessibility Guidelines version 2.1 or later at levels A and AA, in the administrator interface as well as the end user interface (policy sections 2.1.3, 5.2 and 6.1).
Do not include an accessibility overlay in a digital asset you build for the agency (policy sections 2.1.3 and 8.1.10).
If you sell digital products or services to an executive department agency, accept the agency's Vendor Digital Accessibility Contract Language, which the agency must use under the policy's procurement requirements (policy section 8.1.7).

These lines are LexLint's reading of the law's text.

What this law does

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Research summary

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A contracted staff member or services firm that creates, customizes or configures digital assets on behalf of Commonwealth agencies and offices is a covered entity under the Enterprise Digital Accessibility Policy. The policy requires an agency to adhere to the requirements of the Procurement of Accessible Digital Products and Services, including the use of Vendor Digital Accessibility Contract Language.

The policy bars any accessibility overlay in a digital asset within its scope, whether developed internally or by a third party. The policy adopts the Web Content Accessibility Guidelines version 2.1 or later at levels A and AA for websites, web-based software, mobile applications and electronic documents. When a digital asset has an administrator interface, the policy covers both the administrator and the end user interface.

When LexLint raises it

When your app profile says your app ships a consumer interface or distributes a software product.

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Page updated 9 November 2026.