SwedenPost- och telestyrelsens föreskrifter om vissa tjänsters tillgänglighet (Post and Telecom Authority regulations on the accessibility of certain services)
PTSFS 2024:6, Post- och telestyrelsens föreskrifter om vissa tjänsters tillgänglighet
In force since .
An accessibility requirements rule binding public and private bodies.
- Instrument type
- a regulation made under an act
What it requires
- Prepare the information on how your service meets the accessibility requirements with a general description of the service in accessible formats, the explanations needed to understand how it works, and a description of how the requirements are met; you may apply harmonized standards and technical specifications whose references are published in the Official Journal of the European Union (PTSFS 2024:6, s. 3).
- Provide information showing that your service delivery process and its control ensure conformity, and include the accessibility information in the general terms of the service or an equivalent document (PTSFS 2024:6, ss. 4 and 5).
- If you provide an electronic communications service, provide real-time text in addition to voice, and total conversation where you provide video in addition to voice (PTSFS 2024:6, s. 6).
- If you provide a banking service, provide identification methods, electronic signatures, security functions and payment services that are perceivable, operable, understandable and robust, and keep the information about the service at no more than CEFR level B2 (PTSFS 2024:6, s. 7).
- If you provide an e-commerce service, provide information on the accessibility of the products and services sold when the responsible economic operators supply it, and make identification, security and payment functions and methods perceivable, operable, understandable and robust (PTSFS 2024:6, s. 8).
These lines are LexLint's reading of the law's text.
If you get it wrong
Penalty structure
Section 39 of the Act sets the sanction fee (sanktionsavgift) at not less than SEK 10,000 and not more than SEK 10,000,000, determined by the seriousness and extent of the breach and the circumstances, reducible wholly or partly for special reasons, and payable to the State. The same range applies to a natural or a legal person, and the Act sets no turnover-based ceiling. No fee is decided in a minor case or where the breach underlies an application to impose a vite (sections 37 and 38). An order under sections 32 to 34 may also carry a vite (section 35), which the Vite Act (1985:206) sets at an amount likely to make the addressee comply, with no statutory ceiling.
- Rule
- Fixed only
- As of
- Minimum
- 10,000
- Currency
- SEK
- Fixed cap
- 10,000,000
Who enforces it
Enforcement body
The Swedish Post and Telecom Authority (Post- och telestyrelsen, PTS), the supervisory authority for electronic communications, banking and e-commerce services under section 28 of the Ordinance
What this law does
PTSFS 2024:6 is made under section 7 first paragraph point 1 and section 24 third paragraph of the Ordinance. Section 3 requires the information on how a service meets the accessibility requirements to include a general description of the service in accessible formats, the descriptions and explanations needed to understand how it works, and a description of how it meets the requirements.
Section 3 lets the service provider apply harmonized standards and technical specifications whose references are published in the Official Journal of the European Union in whole or in part. Section 4 requires the service provider to provide information showing that the service delivery process and its control ensure that the service conforms.
Section 5 requires the service provider to include the information on how the service meets the accessibility requirements in the general terms for the service or an equivalent document. Section 6 requires electronic communications services to provide real-time text in addition to voice, and total conversation where video is provided in addition to voice.
Section 7 requires banking services to provide identification methods, electronic signatures, security functions and payment services that are perceivable, operable, understandable and robust, and to keep the information about the service at no more than level B2 of the Common European Framework of Reference for Languages. Section 8 requires e-commerce services to provide information on the accessibility of the products and services sold when the responsible economic operators provide it.
Section 8 requires e-commerce services to make identification, security and payment functions perceivable, operable, understandable and robust and to provide identification methods, electronic signatures and payment services that are so. Section 37 of the Act allows a supervisory authority to order an economic operator to pay a sanction fee for breach of rules made under the sections it lists.
When LexLint raises it
When your app profile says your app ships a consumer interface, ships a mobile app, provides telecom services or provides financial services.
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