BulgariaRules of the Communications Regulation Commission on location information for emergency calls, Article 2(1) to (3), access of end-users with disabilities to emergency calls (State Gazette issue 12 of 2022, amended issue 34 of 2024)
Pravila za opredelyane na usloviyata i reda za predostavyane na informatsiya za mestopolozhenieto na potrebitelite i danni za krayniya… polzvatel ot predpriyatiyata, predostavyashti mezhdulichnostni saobshtitelni uslugi s nomera pri speshni povikvaniya, chl. 2 al. 1 do 3 (DV br. 12/2022, izm. DV br. 34/2024)
In force.
An accessibility requirements rule binding private bodies.
What it requires
- If you provide public interpersonal communications services with numbers that let end-users originate calls to numbers of the national numbering plan, give your end-users, including users with disabilities, free access to the number 112 and to the short national numbers 150, 160 and 166 for emergency calls, also to end-users barred from making outgoing calls (Art. 2(1) and (2) of the Rules).
- Give users with disabilities access to emergency call services equivalent to the access of the majority of end-users (Art. 2(3) point 1 of the Rules; implements Directive (EU) 2018/1972, Art. 109(5)).
- Give users with disabilities who are citizens of another Member State of the European Union and reside in Bulgaria access to emergency call services on a par with other end-users, where feasible without prior registration (Art. 2(3) point 2 of the Rules; implements Directive (EU) 2018/1972, Art. 109(5)).
These lines are LexLint's reading of the law's text.
If you get it wrong
Penalty structure
Article 335 punishes a breach of the Act and of the acts issued on its basis, for which no other penalty is provided, with a fine of BGN 500 to 5,000 (EUR 255.65 to 2,556.46). The Act states the amount in leva, and the euro figures convert it at the official exchange rate of 1.95583 leva to the euro, which Article 11(2) of the Euro Introduction Act applies to amounts in leva from .
- Rule
- Fixed only
- As of
- Currency
- EUR
- Fixed cap
- 2556.46
Who enforces it
Enforcement body
The Communications Regulation Commission, which controls the carrying out of electronic communications (Article 311(1))
What it reaches
Instrument type
a regulation made under an act
Applicability criteria
- As of
- Combinator
- All of
- Criteria
- an undertaking providing public interpersonal communications services with numbers that allows outgoing calls to numbers of the national numbering plan: Article 1 of the Rules defines the undertakings ("предоставящи обществени междуличностни съобщителни услуги с номера и осигуряващи възможност за осъществяване на изходящи повиквания към номера от Националния номерационен план")
What this law does
The Rules of the Communications Regulation Commission were published in State Gazette issue 12 of and amended in State Gazette issue 34 of . The Rules apply to undertakings providing public interpersonal communications services with numbers that allow outgoing calls to numbers of the national numbering plan. The Commission adopted the Rules by Decision No 41 of on the basis of Article 255(4) of the Electronic Communications Act.
Article 2(1) of the Rules requires those undertakings to give their end-users, including users with disabilities, free access to the number 112 and to the short national numbers 150, 160 and 166. Article 2(2) of the Rules extends that duty to end-users barred from making outgoing calls. Article 2(3) of the Rules requires those undertakings to give users with disabilities access to emergency call services equivalent to the access of the majority of end-users.
Article 2(3) point 2 of the Rules adds access for users with disabilities who are citizens of another Member State of the European Union residing in Bulgaria, on a par with other end-users, where feasible without prior registration. Article 335 punishes a breach of the Act and of the acts issued on its basis, for which no other penalty is provided, with a fine of BGN 500 to 5,000.
Article 336 makes the sanction on a legal person or sole trader for a breach of Article 335 a property sanction in the amount of the fine. The Chair of the Commission or a member it expressly authorises issues the penal decrees (Article 337б(1)).
When LexLint raises it
When your app profile says your app provides telecom services.
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