South AfricaProtection of Personal Information Act Regulations, complaints and administrative fine instalments
Regulations Relating to the Protection of Personal Information 2018, regulation 7 (complaints) and the administrative fines regulation, as amended by Government Notice 6126 of
In force since .
An enforcement supervision rule binding public and private bodies.
- Enforcement body
- Information Regulator of South Africa
- Obligation class
- Governance
- Audit expectation
- none
What it requires
- Expect the Information Regulator to accept a complaint that you have interfered with the protection of a data subject's personal information on its Form 5, and to acknowledge it with a reference number within fourteen days.
- If you are served an infringement notice for an administrative fine that you cannot pay in a lump sum, you may arrange with the Regulator to pay it in instalments, case by case.
These lines are LexLint's reading of the law's text.
What it makes you log
Logging duty
The complaint and instalment regulations create no record duty for a responsible party; the Regulator acknowledges complaints and agrees instalment plans.
- Kind
- None
- As of
What this law does
A data subject whose personal information has been interfered with under section 73 of the Act may lodge a complaint with the Information Regulator. A complaint must be made in writing, by completing Form 5 online or at the Regulator's offices. The Regulator must acknowledge receipt of a complaint and give the complainant a reference number within fourteen days after receipt. A complainant who wants their identity withheld must give valid reasons with the complaint.
A responsible party served with an infringement notice who cannot pay the administrative fine in a lump sum may arrange with the Regulator to pay in instalments case by case.
When LexLint raises it
When your app profile says your app processes personal data.
Back to the example · Lint your app
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