Law / United States / Washington

Automatic Dialing and Announcing Device Act

RCW 80.36.400

In force.

A telephone contact rule binding public and private bodies.

Obligation class
Prohibition

As of .

What it requires

  • Do not use an automatic dialing and announcing device, a system that automatically dials numbers and plays a recorded or artificial voice message once a connection is made (including one that goes to voicemail), for commercial solicitation to a Washington telephone customer; commercial solicitation means the unsolicited initiation of a call to encourage a purchase of property, goods or services or to wrongfully obtain anything of value, and the section states no consent-based exception.
  • Do not substantially assist another person in transmitting a commercial solicitation described above while knowing or consciously avoiding knowledge that the initiator is violating this section, unless you are a telecommunications provider that both complied with federal telemarketing rules and implemented a reasonably effective plan to mitigate such calls.

If you get it wrong

Private right of actionYes

Statutory damages

A person injured under this section may sue for actual damages or $1,000 per violation, whichever is greater, in addition to an injunction against further violations.

As of
Currency
USD

Who enforces it

Enforcement body

Private civil action under subsection (4); a violation is an unfair or deceptive act under the Consumer Protection Act, chapter 19.86 RCW

What this law does

Drafted with AI

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Research summary

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RCW 80.36.400 bans the use of an automatic dialing and announcing device, a system that automatically dials telephone numbers and transmits a recorded or artificial voice message once a connection is made, including a message that goes directly to a recipient's voicemail, for commercial solicitation, defined as the unsolicited initiation of a telephone communication to encourage a purchase or to wrongfully obtain anything of value.

It extends to a person who substantially assists in transmitting a commercial solicitation while knowing or consciously avoiding knowledge that the initiator is violating the Consumer Protection Act, subject to an affirmative defense for a telecommunications provider that complied with federal telemarketing rules and implemented a reasonably effective plan to mitigate such calls.

A violation is a per se unfair or deceptive act under the Consumer Protection Act, chapter 19.86 RCW, and a person injured may sue in superior court to enjoin further violations and recover actual damages or $1,000 per violation, whichever is greater.

When LexLint raises it

When your app profile says your app sends automated outreach.

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