FTC Standards for Safeguarding Customer Information (Safeguards Rule)
FTC Safeguards Rule, 16 CFR 314.1 to 314.4(i) and 314.6
In force since .
A sector security regimes rule binding private bodies.
As of .
What it requires
- This instrument reaches your organization only if it is a financial institution over which the Federal Trade Commission has jurisdiction: an entity whose business is an activity that is financial in nature or incidental to such an activity and that is not subject to another regulator's enforcement authority under the Gramm-Leach-Bliley Act, such as a mortgage lender, mortgage broker, finance company, payday lender, account servicer, check casher, collection agency or tax preparation firm. Declare provides_financial_services where that holds; a bank or federally insured credit union answers to its own regulator's standards instead.
- Develop, implement, and maintain a comprehensive information security program, written in one or more readily accessible parts, with administrative, technical, and physical safeguards appropriate to your size and complexity, the nature and scope of your activities, and the sensitivity of the customer information at issue.
- Designate a Qualified Individual responsible for overseeing, implementing and enforcing the program, and base the program on a written risk assessment that identifies reasonably foreseeable internal and external risks to the security, confidentiality, and integrity of customer information, reassessed periodically.
- Implement access controls, identify and manage the data, personnel, devices, systems and facilities that matter to your business, encrypt customer information in transit over external networks and at rest unless your Qualified Individual approves effective alternative compensating controls, adopt secure development practices, and implement multi-factor authentication for any individual accessing any information system unless your Qualified Individual approves in writing a reasonably equivalent or more secure control.
- Monitor and log the activity of authorized users, and regularly test the effectiveness of the safeguards' key controls, systems, and procedures: absent effective continuous monitoring, conduct annual penetration testing and vulnerability assessments at least every six months and whenever material changes occur.
- Provide security awareness training, use qualified information security personnel, oversee service providers by selecting capable ones, requiring safeguards by contract and periodically assessing them, and evaluate and adjust the program in light of testing, material changes and risk assessments.
- Establish a written incident response plan designed to promptly respond to, and recover from, any security event materially affecting the confidentiality, integrity, or availability of customer information in your control, and have your Qualified Individual report in writing at least annually to your board of directors or equivalent governing body.
- If you maintain customer information concerning fewer than five thousand consumers, the written risk assessment requirement of section 314.4(b)(1), the testing requirement of section 314.4(d)(2), the written incident response plan of section 314.4(h) and the board reporting of section 314.4(i) do not apply to you.
These lines are LexLint's reading of the law's text, as of .
What this law does
The Safeguards Rule applies to the handling of customer information by all financial institutions over which the Federal Trade Commission has jurisdiction. Those institutions include, among others, mortgage lenders, payday lenders, finance companies, mortgage brokers, account servicers, check cashers, wire transferors, collection agencies, tax preparation firms and non-federally insured credit unions.
A covered institution shall develop, implement, and maintain a comprehensive information security program that is written in one or more readily accessible parts and contains administrative, technical, and physical safeguards appropriate to its size and complexity, the nature and scope of its activities, and the sensitivity of any customer information at issue.
The institution must designate a Qualified Individual responsible for overseeing and implementing its information security program and enforcing it. The program must be based on a risk assessment that identifies reasonably foreseeable internal and external risks to the security, confidentiality, and integrity of customer information.
The institution must protect by encryption all customer information held or transmitted by it, both in transit over external networks and at rest, unless its Qualified Individual approves effective alternative compensating controls where encryption is infeasible. The institution must implement multi-factor authentication for any individual accessing any information system, unless its Qualified Individual has approved in writing the use of reasonably equivalent or more secure access controls.
Absent effective continuous monitoring, the institution must conduct annual penetration testing of its information systems and vulnerability assessments at least every six months. The institution must establish a written incident response plan designed to promptly respond to, and recover from, any security event materially affecting the confidentiality, integrity, or availability of customer information in its control.
The institution's Qualified Individual must report in writing, regularly and at least annually, to its board of directors or equivalent governing body. Section 314.4(b)(1), (d)(2), (h), and (i) do not apply to financial institutions that maintain customer information concerning fewer than five thousand consumers. The rule as first adopted took effect on . The Commission amended the rule in 2021, with the amendments effective .
When LexLint raises it
When your app profile says your app provides financial services.