United StatesUnfair and deceptive practices of ticket agents, web-based discount fares for passengers who cannot use the agent's website because of a disability
In force since .
An accessibility requirements rule binding private bodies.
As of .
What it requires
- If you are a ticket agent that sells air transportation online and you are not a small business under the Small Business Administration's size standards in 13 CFR 121.201, disclose and offer your web-based discount fares to a prospective passenger who contacts you through another channel, such as by telephone or at your place of business, and says a disability keeps them from using your website (14 CFR 399.80(s)).
These lines are LexLint's reading of the law's text, as of .
If you get it wrong
Penalty structure
General civil penalty maximum per violation (14 CFR 383.2(a)), as adjusted for inflation on .
- Rule
- Per violation only
- As of
- Currency
- USD
- Per violation unit
- Violation
- Per violation amount
- 75,000
What it reaches
Applicability criteria
- As of
- Combinator
- All of
- Criteria
- a ticket agent that sells air transportation online (14 CFR 399.80)
- is not considered a small business under the Small Business Administration's size standards set forth in 13 CFR 121.201 (14 CFR 399.80)
What this law does
The Department of Transportation regards as an unfair or deceptive practice a ticket agent's failure to disclose and offer web-based discount fares to prospective passengers who contact the agent through other channels, such as by telephone or at its place of business, and indicate that they are unable to use the agent's website due to a disability. The practice counts as unfair or deceptive only when a ticket agent of the kind the criteria describe commits it.
The Department's 2013 rule required those ticket agents to disclose and offer web-based fares to such passengers on or after . A general civil penalty of not more than $75,000 applies to violations of the Department's rules under the statutes it enforces.
When LexLint raises it
When your app profile says your app ships a consumer interface.