Law / Greece

Law 4994/2022, emergency communications to the single European emergency number 112: specific accessibility requirements offered by service providers free of charge

Law 4994/2022, Arts. 3(3) and 13(2)(b)

An accessibility requirements rule binding public and private bodies.

Enforcement body
Hellenic Telecommunications and Post Commission (EETT) (Art. 22(2) and Art. 26(4))
Instrument type
an act of a legislature

What it requires

  • If you provide a service that handles emergency communications to the single European emergency number 112, offer the specific accessibility requirements of Section V of Annex I in full, free of charge and without any obligation to use any means of payment (Art. 13(2)(b), with Art. 217 of Law 4727/2020); the Act applies to the handling of those communications after (Art. 3(3); implements Directive (EU) 2019/882, Art. 4(8) and Art. 31(3)).

These lines are LexLint's reading of the law's text.

What this law does

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Research summary

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Article 3(3) applies the Act to the handling of incoming and outgoing emergency communications to and from the single European emergency number 112 after . Article 13(2)(b) requires service providers to offer the specific accessibility requirements of Section V of Annex I in full, free of charge and without any obligation to use any means of payment, in accordance with Article 217 of Law 4727/2020.

Article 31(3) of Directive (EU) 2019/882 lets Member States apply the measures on the obligations set out in Article 4(8), which concern the answering of emergency communications to 112, at the latest from .

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