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Law / United Kingdom

Ofcom General Conditions, Calling Line Identification

Ofcom General Conditions of Entitlement, Condition C6; Communications Act 2003, ss. 96A-97

In force since .

A telephone contact rule binding private bodies.

Enforcement body
Ofcom, the Office of Communications.
Obligation class
Governance, Prohibition

What it requires

  • Make sure, so far as technically feasible, that the caller identification data provided with or associated with a call includes a valid, dialable telephone number which uniquely identifies the caller, and respect end-users' privacy choices.
  • Do not charge subscribers any additional or separate fee for access to or use of standard calling line identification facilities.
  • Where technically feasible, take all reasonable steps to identify calls, other than calls to emergency organisations, whose caller identification data is invalid, does not uniquely identify the caller or has no dialable number, and prevent those calls from being connected to the called party.

These lines are LexLint's reading of the law's text.

If you get it wrong

Penalty structure

Section 97(1) caps a penalty notified under section 96A at ten per cent. of the turnover of the person's relevant business for the relevant period, except that section 96B(5) caps a daily penalty for a continuing contravention after a confirmation decision at GBP 20,000 per day.

Rule
Turnover pct only
As of
Turnover percentage cap
10

What this law does

Drafted with AI

Drafted with AI from the cited sources under the direction of UnGovr staff. UnGovr holds editorial responsibility for this page. How this site is made

Research summary

Legal information, not legal advice. This is LexLint's own research summary of a public legal source, and it creates no attorney-client relationship. For decisions that matter, consult qualified counsel in the relevant jurisdiction. About LexLint

Ofcom's General Condition C6 requires a provider of number-based interpersonal communications services, and of the public networks that carry them, to ensure so far as technically feasible that the caller identification data sent with a call includes a valid, dialable number that uniquely identifies the caller, and to take all reasonable steps, where technically feasible, to identify and stop calls whose caller identification data is invalid, non-dialable or does not uniquely identify the caller.

When LexLint raises it

When your app profile says your app provides telecom services.

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