Law / Finland

Transport Services Act, s. 150(4), accessibility information on passenger transport services outside the EU passenger rights regulations

Laki liikenteen palveluista (320/2017), 150 §:n 2 ja 4 momentti

In force since .

An accessibility requirements rule binding public and private bodies.

As of .

What it requires

  • If you hold a passenger-transport licence for air, rail, maritime, inland waterway or bus transport services other than those under the EU passenger rights regulations, or provide a brokering service or a combining service, see to it that the passenger has available in electronic form at least information on the services available to passengers with functional limitations and their assistance, on the accessibility of the fleet, and on the equipment that eases boarding and interaction with the driver (s. 150(4)).
  • A passenger-transport licence holder need not supply information in electronic form where that is neither appropriate nor reasonable because of the small size or area of operation of the undertaking; the information must then be publicly available in writing (s. 150(2)).
  • Correct a breach of the Act when the Finnish Transport and Communications Agency (Traficom) so orders; the order may be backed by a conditional fine, a threat of discontinuation or a threat that the omitted measure is carried out at your expense (s. 255).

These lines are LexLint's reading of the law's text, as of .

Who enforces it

Enforcement body

The Finnish Transport and Communications Agency (Liikenne- ja viestintävirasto, Traficom), which may order a person who breaks the Act to correct the breach under section 255

What it reaches

Instrument type

an act of a legislature

Applicability criteria

As of
Combinator
Any of
Criteria
  • a passenger-transport licence holder that provides air, rail, maritime, inland waterway and bus transport services other than those under the EU passenger rights regulations
  • a provider of a brokering service or of a combining service

What this law does

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Research summary

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Section 150(4) requires a passenger-transport licence holder that provides air, rail, maritime, inland waterway and bus transport services other than those under the EU passenger rights regulations, and a provider of a brokering service and of a combining service, to see to it that the passenger has available in electronic form at least information on the services available to passengers with functional limitations and their assistance, on the accessibility of the fleet, and on the equipment that eases boarding and interaction with the driver.

Section 2 defines the EU passenger rights regulations as Regulation (EC) No 1107/2006 on the rights of disabled persons and persons with reduced mobility when travelling by air, Regulation (EU) 2021/782 on rail passengers' rights and obligations, Regulation (EU) No 1177/2010 on passenger rights in maritime and inland waterway transport and Regulation (EU) No 181/2011 on passenger rights in bus and coach transport.

Section 2 defines a brokering service as the brokering of transport for payment, excluding a service that brokers only the provider's own transport and package travel and linked travel arrangements within the Package Travel Act (901/2017). Section 2 defines a combining service as the formation of journey chains and other service packages for payment by combining the mobility services of different providers, excluding package travel and linked travel arrangements within the Package Travel Act.

Section 150(2) provides that a passenger-transport licence holder need not supply the information in electronic form where that is neither appropriate nor reasonable because of the small size or area of operation of the undertaking, and that the information must then be publicly available in writing. Act 107/2023 amended section 150 and added section 150 a. Act 107/2023 entered into force on and applies from .

Section 255 lets the Finnish Transport and Communications Agency order a person who breaks the Act to correct the breach and back the order with a conditional fine, a threat of discontinuing the activity in whole or in part, or a threat that the omitted measure is carried out at the person's expense. Section 242 lets the agency change, restrict or revoke a licence where the licence holder has repeatedly or seriously broken the Act and a remark or warning cannot be considered sufficient.

Section 242 allows the agency to revoke a licence only if a lesser sanction cannot be considered sufficient. Section 186 makes the agency competent to handle passengers' complaints about breaches of chapter 17, except where the Consumer Disputes Board is competent to give a recommendation.

When LexLint raises it

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