Law / European Union

European Electronic Communications Code

Officially European Electronic Communications Code, Calling-Line Identification

Also known as EECC.

Directive (EU) 2018/1972, Art. 115 and Annex VI, Part B, point (a)

In force since .

A telephone contact rule binding public and private bodies.

Obligation class
Disclosure

As of .

What it requires

  • This Directive is addressed to the Member States (Article 127), which had to adopt and publish the measures necessary to comply with it by and apply them from (Article 124(1)), so a provider meets these rules through each Member State's transposing law.
  • It reaches you if you provide an internet access service or a publicly available number-based interpersonal communications service, meaning an interpersonal communications service that connects with publicly assigned numbering resources or enables communication with a number in a national or international numbering plan (Article 2, point (6), and Article 115(1)): where the competent authority of the Member State requires it, make calling-line identification available free of charge, subject to technical feasibility, so that the calling party's number is presented to the called party prior to the call being established (Article 115(1) and Annex VI, Part B, point (a)).
  • Where you make calling-line identification available, provide it in accordance with the relevant law on protection of personal data and privacy, in particular Directive 2002/58/EC, and, to the extent technically feasible, provide data and signals to facilitate the offering of calling-line identity and tone dialling across Member State boundaries (Annex VI, Part B, point (a)).

Who enforces it

Enforcement body

Each Member State's competent authorities, in coordination where relevant with national regulatory authorities, which Article 115(1) requires Member States to ensure are able to require the additional facilities listed in Part B of Annex VI.

What this law does

Drafted with AI

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Research summary

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Article 115(1) requires Member States to ensure that competent authorities, in coordination where relevant with national regulatory authorities, are able to require all providers of internet access services or publicly available number-based interpersonal communications services to make available free of charge all or part of the additional facilities listed in Part B of Annex VI, subject to technical feasibility, as well as all or part of those listed in Part A of Annex VI.

Annex VI, Part B, point (a), lists calling-line identification, namely that the calling party's number is presented to the called party prior to the call being established, among the facilities referred to in Article 115.

The facility is to be provided in accordance with the relevant law on protection of personal data and privacy, in particular Directive 2002/58/EC, and operators are to provide, to the extent technically feasible, data and signals to facilitate the offering of calling-line identity and tone dialling across Member State boundaries.

Article 115(3) lets a Member State waive the application of paragraph 1 in all or part of its territory if it considers, after taking into account the views of interested parties, that there is sufficient access to those facilities.

Article 2, point (6), defines a number-based interpersonal communications service as an interpersonal communications service which connects with publicly assigned numbering resources, or which enables communication with a number or numbers in national or international numbering plans.

Article 29(1) requires Member States to lay down rules on penalties, including, where necessary, fines and non-criminal predetermined or periodic penalties, applicable to infringements of the national provisions adopted pursuant to the Directive.

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