Law / Switzerland

Ordinance on the Accessible Design of Public Transport, Duties of Transport Undertakings Toward Passengers with Disabilities

Verordnung über die behindertengerechte Gestaltung des öffentlichen Verkehrs (VböV, SR 151.34), Art. 2, 3, 3a, 4, 7 und 8

In force since .

An accessibility requirements rule binding private bodies.

Instrument type
a regulation made under an act

As of .

What it requires

  • Make the facilities and vehicles that serve passengers and are directly and functionally connected with public transport safely findable, accessible and usable for persons with disabilities, if you are a concessioned public transport undertaking; the facilities, vehicles and services of public transport include information, communication, ticket-purchase and reservation systems and emergency call systems (VböV Arts. 2(2), 2(3)(e) and 4(1)).
  • Design the facilities that passengers operate, door-opening and door-closing systems and stop-request systems so that they suit persons with disabilities; the operating elements should be standardised (VböV Art. 7(1)).
  • Let persons with disabilities who can use public space autonomously claim your services autonomously, and where technical measures cannot ensure that, provide the necessary assistance through staff (VböV Art. 3(1) and (2)).
  • Dispense where possible with an advance-registration requirement that applies only to persons with disabilities (VböV Art. 3(3)).
  • Provide the information on the accessibility of your stops on the information platform the Federal Office of Transport commissions, and keep it under continuous review; for undertakings other than the infrastructure managers of interoperable lines the date was (VböV Art. 3a(3) and (4)).
  • Where possible, show wheelchair-accessible services and stops appropriately in your network and timetable plans (VböV Art. 4(3)).

These lines are LexLint's reading of the law's text, as of .

Who enforces it

Settledness

As of
Open questions
Do the "Billettbezugs- und Reservationssysteme" in Article 2(3)(e) of the VböV reach a website or an app of a concessioned transport undertaking?

What this law does

Drafted with AI

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Research summary

Legal information, not legal advice. This is LexLint's own research summary of a public legal source, and it creates no attorney-client relationship. For decisions that matter, consult qualified counsel in the relevant jurisdiction. About LexLint

The Ordinance applies to facilities and vehicles of public transport and to the services of public transport undertakings that anyone may use. Public transport undertakings are the concessioned transport companies. The facilities, vehicles and services of public transport include, in particular, information, communication, ticket-purchase and reservation systems and emergency call systems.

Persons with disabilities who are able to use public space autonomously should also be able to claim public transport services autonomously. Where autonomy cannot be ensured by technical measures, the undertakings provide the necessary assistance by deploying staff. The undertakings dispense where possible with an advance-registration requirement that applies only to persons with disabilities.

Public transport undertakings provide information on the accessibility of their stops on a publicly accessible information platform operated by a body the Federal Office of Transport commissions, and keep it under continuous review; for undertakings other than the infrastructure managers of interoperable lines the information was due by .

Facilities and vehicles serving passengers that are directly and functionally connected with public transport must be safely findable, accessible and usable for persons with disabilities, and a sufficiently large part of the passenger areas must be accessible to passengers with disabilities. Wheelchair-accessible services and stops should, where possible, be appropriately shown in the network and timetable plans.

Facilities that passengers operate, door-opening and door-closing systems and stop-request systems must be designed to suit persons with disabilities, and operating elements should be standardised. The Federal Department of the Environment, Transport, Energy and Communications issues the provisions on the technical requirements for the design of communication systems and ticket issuing, among other facilities.

When LexLint raises it

When your app profile says your app ships a consumer interface.

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