SwitzerlandDETEC Ordinance on Technical Requirements for Accessible Public Transport, Customer Information Systems and Ticket Machines
Verordnung des UVEK über die technischen Anforderungen an die behindertengerechte Gestaltung des öffentlichen Verkehrs (VAböV, SR 151.342) Art. 1 Abs. 1 und 3, Art. 5 Abs. 1-3, 6 und 8 sowie Art. 8
In force since .
An accessibility requirements rule binding private bodies.
- Instrument type
- a regulation made under an act
As of .
What it requires
- If you are a concessioned public transport undertaking, make audible customer information easily understandable for hearing-impaired persons, and repeat it where necessary or make it repeatable on request (VAböV Art. 5(1)).
- Make your customer information and communication systems and your emergency call systems findable, recognisable and usable for hearing-impaired and visually impaired persons, meeting the standard SN EN 16584-2:2017 (VAböV Art. 5(2)).
- Make substitute solutions for customer information and communication and for emergency call systems usable in particular through commercially available small devices such as mobile phones (VAböV Art. 5(3)).
- Mount the monitors at the locations of a stop that matter for orientation, as a rule, with the top line of content at most 160 cm high (where several there show the same information, at least one of them), and make the information on general displays retrievable acoustically (VAböV Art. 5(6) and (8)).
- Make ticket machines and validators operable by persons with disabilities in principle, and offer appropriate substitute solutions to a group of persons whose kind of disability the machine does not serve (VAböV Art. 8(1)).
- Place the operating elements of ticket machines at most 130 cm high (the coin slot may be higher where a cashless payment device sits below that height) and the validator slot at most 110 cm high, and install at least one ticket machine or validator in the wheelchair area of a vehicle that has them (VAböV Art. 8(2) and (3)).
- Apply these requirements only to the extent that doing so does not conflict with the proportionality provisions of the Disability Equality Act (VAböV Art. 1(3)).
These lines are LexLint's reading of the law's text, as of .
Who enforces it
Settledness
- As of
- Open questions
- Do the "Systeme für die Kundeninformation und -kommunikation" in Article 5(2) of the VAböV reach a website or an app of a transport undertaking?
What this law does
The ordinance is issued under Article 8 of the Ordinance on the accessible design of public transport. It sets the technical requirements for the accessible design of the facilities and vehicles of public transport in general, of public bus and trolleybus transport, and of public cable-car transport with more than eight places per vehicle. The undertakings that Ordinance addresses, the public transport undertakings, are the concessioned transport companies.
Audible customer information must be easily understandable for hearing-impaired persons, with suitable sound reproduction in passenger compartments, and where necessary repeated or repeatable on request. Systems for customer information and communication and emergency call systems must be findable, recognisable and usable for hearing-impaired or visually impaired persons.
The material requirements for customer information and communication and for emergency call systems follow the standard SN EN 16584-2:2017. Article 5(2) reads as amended by the ordinance of the Federal Department of the Environment, Transport, Energy and Communications of , in force since .
Substitute solutions for customer information and communication and for emergency call systems must be usable in particular through commercially available small devices such as mobile phones. Monitors at the locations of a stop that matter for orientation are as a rule mounted with the top line of content at most 160 cm high, and where several monitors there show the same information at least one of them must meet that condition.
General displays must allow the information to be retrieved acoustically. Ticket machines and validators must in principle be operable by persons with disabilities, and where that is not ensured for particular kinds of disability appropriate substitute solutions must be offered to the groups affected. The operating elements of ticket machines may be at most 130 cm high, and the coin slot may be higher where a cashless payment device sits below that height.
The validator slot of ticket machines and validators may be at most 110 cm high, and a vehicle with ticket machines or validators must have at least one of these devices installed in the wheelchair area. The provisions of the Ordinance apply only to the extent that applying them does not conflict with the proportionality provisions of the Disability Equality Act.
When LexLint raises it
When your app profile says your app ships a consumer interface.