CanadaAccessible Transportation for Persons with Disabilities Regulations, communication, websites, mobile websites and applications
SOR/2019-244, ss. 3 to 9 (communication of information, websites, mobile websites and applications)
In force since .
An accessibility requirements rule binding public and private bodies.
- Instrument type
- a regulation made under an act
- Conformance standard
- WCAG 2.0 AA
As of .
What it requires
- If you are a carrier to which Part 3 applies, a terminal operator to which Division 1 of Part 4 applies, the Canadian Air Transport Security Authority (CATSA) or the Canada Border Services Agency (CBSA), ensure that every website, mobile website and application you own, operate or control that is made available to the public meets the requirements for a Level AA conformance of the Web Content Accessibility Guidelines, which the Regulations define as WCAG 2.0, the World Wide Web Consortium Recommendation dated December 2008, as amended from time to time (s. 9).
- If your website can be used to access a client account, travel itinerary, travel schedule or trip status, to obtain contact information, to make or modify a reservation or to check in, offer persons with disabilities the option of doing those things by a communication system that does not require a website, such as a telephone, an email or a third party's telephone relay or video relay service, and publish with each website address a description of how to use that option, including your telephone number and email address and the relay service number (s. 8).
- If you make information about any transportation-related service or facility available to the public, make an electronic format compatible with adaptive technology that assists persons with disabilities, make paper-only information available on request in large print, in Braille or in an electronic format, make audio information available on request in a visual format, and make visual information available on request in an audio format, and provide the requested format without delay (s. 4).
- Publish on your website, in an electronic format, a notice that you are subject to the Regulations and the provisions that apply to you, the services you offer to persons with disabilities and any conditions that apply, and the complaint resolution services you offer and how to access them, or publish them in another format if you do not have a website (s. 5(1)).
These lines are LexLint's reading of the law's text, as of .
If you get it wrong
Penalty structure
Section 177 (3) of the Canada Transportation Act sets $250,000 as the maximum amount payable for each violation of a provision of a regulation made under subsection 170(1) of that Act.
- Rule
- Per violation only
- As of
- Currency
- CAD
- Per violation unit
- Violation
- Per violation amount
- 250,000
Who enforces it
Enforcement body
The Canadian Transportation Agency, which designates the enforcement officers who issue notices of violation
What this law does
Part 1 applies to every carrier to which Part 3 applies, every terminal operator to which Division 1 of Part 4 applies, CATSA and the CBSA. Section 9 requires a transportation service provider to ensure that every website, mobile website and application that it owns, operates or controls and that is made available to the public meets the requirements for a Level AA conformance that are set out in the Web Content Accessibility Guidelines.
The Regulations define the Web Content Accessibility Guidelines as the World Wide Web Consortium Recommendation dated December 2008, entitled Web Content Accessibility Guidelines (WCAG) 2.0, as amended from time to time. Section 8 requires a provider whose website can be used to access a client account, make a reservation or check in to offer persons with disabilities the option of doing those things by a communication system that does not require the use of a website.
Section 243 brings the Regulations into force on the first anniversary of the day on which they were registered, with later dates for the sections it lists. The Regulations were registered on . Section 177 of the Canada Transportation Act makes a contravention of a provision of a regulation made under subsection 170(1) a violation with a maximum amount payable of $250,000 for each violation.
Section 179 of the Canada Transportation Act treats a violation that is committed or continued on more than one day as a separate violation for each day on which it is committed or continued.
When LexLint raises it
When your app profile says your app ships a consumer interface or ships a mobile app.