Law / Canada

Accessible Canada Regulations, Part 1.1 information and communication technologies (web pages, mobile applications, non-web documents, accessibility statements, procurement and training), added by SOR/2025-255

Regulations Amending the Accessible Canada Regulations, SOR/2025-255

An accessibility requirements rule binding private bodies.

Enforcement body: The Accessibility Commissioner

As of 31 October 2026.

What it requires

These requirements do not yet bind: the training duty applies from December 5, 2027 (SOR/2025-255, ss. 6 and 18(1)), and the web page, mobile application, non-web document, accessibility statement, procurement and conformity-assessment record duties as amended apply from December 5, 2028 (SOR/2025-255, ss. 10 to 14 and 18(2)).
If you are a regulated entity described in paragraph 7(1)(e) of the Act that is not a broadcasting or telecommunications entity or a transportation service provider and had an average of 100 or more employees during the preceding three-year period, make each web page you create or update that is not employee-facing conform, to the extent feasible, to clauses 4 to 7 and 9 of the ICT Standard, CAN/ASC - EN 301 549, for as long as it remains available to the public (s. 19.5(1)(b), as replaced by SOR/2025-255, s. 11).
If you are such an entity with an average of 100 or more employees during the preceding three-year period, make each employee-facing web page you create or update conform, to the extent feasible, to clauses 4 to 7 and 9 of the ICT Standard for as long as it remains available to employees, unless you are a transportation service provider to which Part 1 of the Accessible Transportation for Persons with Disabilities Regulations does not apply (s. 19.4(1)(b), as replaced by SOR/2025-255, s. 10).
If you are such an entity with an average of 500 or more employees during the preceding three-year period, make any non-employee-facing mobile application you launch after the section first applies to you conform, to the extent feasible, to clauses 4 to 7 and 11 of the ICT Standard for as long as it remains available for download, and for an earlier application you still offer for download, conduct or obtain a conformity assessment, including a gap analysis (s. 19.51(1) and (5)).
If you are such an entity with an average of 500 or more employees during the preceding three-year period, make any non-web document made available for download from your non-employee-facing web pages or mobile applications after the section first applies to you conform, to the extent feasible, to clauses 4 to 7 and 10 of the ICT Standard for as long as it remains available for download (s. 19.52(1)).
Where conformity is not feasible and the non-conformity imposes barriers on users, take other reasonable measures to remove those barriers, including alternative means for accessing the key information or performing the tasks; this does not apply to maps, mapping services, technical drawings or images, and the duties do not apply to heritage content or user-generated content (ss. 19.4(2) and (4), 19.5(2) and (4), 19.51(2) to (4), 19.52(2) to (4)).
Publish an accessibility statement no later than the day the first obligation under this Part applies to you and then every 12 months, if you have an average of 500 or more employees during the preceding three-year period, covering the contents listed in section 19.6(2), and keep an electronic copy until the fourth anniversary of its publication (s. 19.6, as amended by SOR/2025-255, s. 13).
If you have an average of 500 or more employees during the preceding three-year period and are not a broadcasting or telecommunications entity, obtain a conformity assessment, including a gap analysis, against the ICT Standard as part of any procurement of products or services for a web page or mobile application covered by this Part (s. 19.61, added by SOR/2025-255, s. 14).
If you have an average of 100 or more employees during the preceding three-year period, ensure each employee involved in the development, maintenance or procurement of information and communication technologies has received training on accessibility fundamentals, with refresher training at least once every three years, and keep an electronic record of the training until the fourth anniversary of the day it is provided (s. 19.8).
Keep an electronic copy of the report of any conformity assessment against the ICT Standard, including any gap analysis, until the fourth anniversary of the day the assessment is completed (s. 19.7, as replaced by SOR/2025-255, s. 14).
If you are a regulated entity described in paragraph 7(1)(f) of the Act and act in the name of or for the benefit of an entity that has obligations under this Part, you have those same obligations in relation to that other entity, and a failure to meet one is treated as a violation of the provision that imposes it on the other entity (s. 19.31, added by SOR/2025-255, s. 9).
You may meet a requirement to conform to the ICT Standard by conforming to a version of ETSI EN 301 549 published more recently than the current version of the ICT Standard, or to the version of the ICT Standard that immediately precedes its current version if the current version was published within the last three years (s. 19.9).

These lines are LexLint's reading of the law's text, as of 31 October 2026.

If you get it wrong

Penalty structure

For a regulated entity that is not a small business, Schedule 2, Part 3 of the Accessible Canada Regulations sets the range for a minor violation at $1,000 to $10,000 for a first violation, $10,000 to $25,000 for a second, $25,000 to $50,000 for a third and $50,000 to $75,000 for a fourth or subsequent violation, and the amount shown is the top of the last range. The ranges for a small business and for a person that is not a regulated entity are lower, and each day on which a violation is committed or continued is a separate violation (section 88 of the Act).

Rule: Per violation only
As of: 31 October 2026
Currency: CAD
Per violation unit: Violation
Per violation amount: 75,000

What it reaches

Instrument type

a regulation made under an act

Applicability criteria

As of

31 October 2026

Combinator

Any of

Criteria

a regulated entity described in paragraph 7(1)(e) of the Act that had an average of 100 or more employees during the preceding three-year period (web pages and training)
a regulated entity described in paragraph 7(1)(e) of the Act that had an average of 500 or more employees during the preceding three-year period (mobile applications, non-web documents, accessibility statements and procurement)

What this law does

Drafted with AI

Drafted with AI from the cited sources under the direction of UnGovr staff. UnGovr holds editorial responsibility for this page. How this site is made

Research summary

Legal information, not legal advice. This is LexLint's own research summary of a public legal source, and it creates no attorney-client relationship. For decisions that matter, consult qualified counsel in the relevant jurisdiction. About LexLint

Section 19.5 of the Regulations, as replaced by the amending regulations, requires a covered regulated entity to make each web page that is not employee-facing and is created or updated after the section first applies to it conform, to the extent feasible, to the applicable requirements of the ICT Standard for as long as the page is available to the public.

Paragraph (a) of each of those sections binds a federal public sector entity, which is a regulated entity described in any of paragraphs 7(1)(a) to (d) of the Act, and that limb is not described here. The ICT Standard is the standard CAN/ASC - EN 301 549, Accessibility requirements for ICT products and services, published by Accessibility Standards Canada, as amended from time to time.

Section 19.51 requires the same conformity for a mobile application that a covered entity launches after the section first applies to it and that is not employee-facing. Section 19.52 requires the same conformity for a non-web document made available for download from its web pages or mobile applications. Section 19.6 requires a covered entity to publish an accessibility statement no later than the day on which the obligation first applies to it and then once every 12 months.

Section 19.8 requires a regulated entity described in paragraph 7(1)(e) of the Act that meets the employee threshold the section states to give accessibility training to each employee involved in the development, maintenance or procurement of information and communication technologies.

Section 19.61 requires a covered entity that starts a procurement of products or services for a web page or mobile application to obtain, as part of the procurement, a conformity assessment against the ICT Standard. The amending regulations come into force on the second anniversary of the day on which they are registered, except sections 7 to 14, 16 and 17, which come into force on the third anniversary. The amending regulations were registered on December 5, 2025.

Section 88 of the Act treats a violation that is committed or continued on more than one day as a separate violation in respect of each day on which it is committed or continued. Schedule 1 to the Accessible Canada Regulations classifies a violation of the new web page, mobile application, non-web document, accessibility statement, procurement and training provisions as a minor violation.

When LexLint raises it

When your app profile says your app ships a consumer interface or ships a mobile app.

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