BulgariaAccessibility Requirements for Products and Services Act, control of compliance of services, orders and fines
DV br. 31/2025 chl. 54 do 58, 86 do 89 i 91 ot Zakon za iziskvaniyata za dostapnost na produkti i uslugi (Закон за изискванията за достъпност на продукти и услуги)
In force since .
An accessibility requirements rule binding public and private bodies.
What it requires
- If an authority named in Article 54(1) inspects your service, give it free access to the premises and other sites used to provide the services, provide the Annex 5 information and, where you rely on Article 3, the assessment, hand over on request original accounting, commercial and other books and documents, and assist it in its duties (Art. 55(1) and (2)).
- Where the authority finds that a service does not meet the Act, take the corrective action it requires within the period it sets, and bring the service into conformity when it orders so (Arts. 57(1) and 58(3)).
- Cooperate with the authority's assessment of whether the service meets all the requirements of the Act (Art. 58(2); Directive (EU) 2019/882, Art. 23(1)).
- On a reasoned request, give the information needed to show conformity in Bulgarian within the time the authority sets (Art. 53(1)).
These lines are LexLint's reading of the law's text.
If you get it wrong
Penalty structure
Chapter Six sets, for each offence, a fine or a property sanction, with higher ranges for a repeat breach (a breach within one year of the entry into force of the penal decree that punished the same kind of breach, paragraph 1(1) point 21 of the additional provisions). Article 86: breaching the Article 3 duties: a fine of BGN 500 to 3,000 (EUR 255.65 to 1,533.88) or a property sanction of BGN 1,000 to 5,000 (EUR 511.29 to 2,556.46); repeat, a fine of BGN 1,000 to 6,000 (EUR 511.29 to 3,067.75) or a property sanction of BGN 2,000 to 10,000 (EUR 1,022.58 to 5,112.92). Article 87: not giving the information requested under Article 53(1), or giving false, incomplete or inaccurate information, late, or not in Bulgarian: a fine of BGN 1,000 to 10,000 (EUR 511.29 to 5,112.92) or a property sanction of BGN 2,000 to 15,000 (EUR 1,022.58 to 7,669.38); repeat, a fine of BGN 2,000 to 20,000 (EUR 1,022.58 to 10,225.84) or a property sanction of BGN 4,000 to 30,000 (EUR 2,045.17 to 15,338.76). Article 88: obstructing the control under Article 55(1): a fine of BGN 2,000 to 10,000 (EUR 1,022.58 to 5,112.92) or a property sanction of BGN 5,000 to 15,000 (EUR 2,556.46 to 7,669.38); repeat, a fine of BGN 4,000 to 20,000 (EUR 2,045.17 to 10,225.84) or a property sanction of BGN 10,000 to 30,000 (EUR 5,112.92 to 15,338.76). Article 89: a breach of a Chapter Three duty for which no other penalty is set: a fine of BGN 1,500 to 10,000 (EUR 766.94 to 5,112.92) or a property sanction of BGN 3,000 to 20,000 (EUR 1,533.88 to 10,225.84); repeat, a fine of BGN 3,000 to 20,000 (EUR 1,533.88 to 10,225.84) or a property sanction of BGN 6,000 to 40,000 (EUR 3,067.75 to 20,451.68). Paragraph 3 of the final provisions halves each amount for breaches committed up to . The cap shown is the highest ceiling, the repeat property sanction of Article 89. The authority named in Article 54(1), its head or an officer it authorises issues the penal decrees (Article 91). The Act states every amount in leva; since Article 11(2) of the Euro Introduction Act reads each as an amount in euro at the official exchange rate of 1.95583 leva to the euro, rounded to the cent (Articles 12 and 13 of that Act), and the euro figures in brackets are that conversion. The cap shown is the text's BGN 40,000 converted.
- Rule
- Fixed only
- As of
- Currency
- EUR
- Fixed cap
- 20451.68
Who enforces it
Enforcement body
Article 54(1) assigns control of compliance of services: the Communications Regulation Commission for electronic communications services; the Council for Electronic Media for services providing access to audiovisual media services; the Civil Aviation Administration Directorate General for air passenger transport; the Automobile Administration Executive Agency for bus passenger transport; the Railway Administration Executive Agency for rail passenger transport; the Maritime Administration Executive Agency for waterborne passenger transport; the Financial Supervision Commission and its deputy chair heading Investment Activity Supervision for the consumer banking services of point 25(b) of paragraph 1(1) of the additional provisions; the Bulgarian National Bank for those of points 25(c) to (e); the Ministry of Culture for e-books and dedicated software; and the Commission for Consumer Protection for those of point 25(a) and for e-commerce services
What it reaches
Instrument type
an act of a legislature
Applicability criteria
- As of
- Combinator
- All of
- Criteria
- a service listed in Article 2(2): an electronic communications service other than machine-to-machine transmission, a service providing access to audiovisual media services, the elements of air, bus, rail and waterborne passenger transport services (websites, mobile services, electronic tickets, travel information, interactive self-service terminals), a consumer banking service, an e-book or dedicated software, or an e-commerce service ("Този закон се прилага за следните услуги")
- a service provider that is not a microenterprise: Article 46(3) provides that "Микропредприятията, които предлагат услуги, се освобождават от спазването на изискванията за достъпност" (microenterprises that offer services are exempt from the accessibility requirements); the Act defines a microenterprise in paragraph 1(1) point 15 of the additional provisions
What this law does
Article 54(1) points 1 and 2 give the Communications Regulation Commission control of electronic communications services and the Council for Electronic Media control of services giving access to audiovisual media services.
Article 54(1) points 3 to 6 give the Civil Aviation Administration, the Automobile Administration Executive Agency, the Railway Administration Executive Agency and the Maritime Administration Executive Agency control of air, bus, rail and waterborne passenger transport services.
Article 54(1) points 7 and 8 give the Financial Supervision Commission and the Bulgarian National Bank control of consumer banking services, by the kind of service listed in point 25 of paragraph 1(1) of the additional provisions. Article 54(1) point 9 gives the Ministry of Culture control of e-books and dedicated software.
Article 54(1) point 10 gives the Commission for Consumer Protection control of the consumer banking services of point 25(a) of paragraph 1(1) of the additional provisions and of e-commerce services. Article 55(1) lets the authorised officials carry out inspections, enter freely the premises and other sites used to provide services, and require the Annex 5 information, the Article 3 assessment and original books and documents.
Article 57 lets the authorities, in line with proportionality, order a service brought into conformity, by an act that can be appealed under the Administrative Procedure Code. Article 58(3) requires the authorities, on finding that a service does not meet the Act, to require the provider without delay to take corrective action within a set period. Article 86 fines a service provider that breaches its Article 3 duties from BGN 500 to 3,000, or imposes a property sanction of BGN 1,000 to 5,000.
Article 87 fines a service provider that fails to provide information on request, or provides false, incomplete or late information or none in Bulgarian, from BGN 1,000 to 10,000, or imposes a property sanction of BGN 2,000 to 15,000. Article 88 fines whoever obstructs the control under Article 55(1) from BGN 2,000 to 10,000, or imposes a property sanction of BGN 5,000 to 15,000.
Article 89 fines a breach of a Chapter Three duty that no other article punishes from BGN 1,500 to 10,000, or imposes a property sanction of BGN 3,000 to 20,000, and for a repeat breach a fine of BGN 3,000 to 20,000 or a property sanction of BGN 6,000 to 40,000. Article 91 has the authority named in Article 54(1) issue the penal decrees, and lets it end the proceedings with a reasoned resolution, issue a warning or conclude an agreement.
When LexLint raises it
When your app profile says your app ships a consumer interface, ships a mobile app, provides telecom services or provides financial services.
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